Article 17. Settlements with a consumer in case of sale of goods with defects

When replacing goods with defects with goods of the same brand (model) in the event of a change in price, recalculation is not performed.

When replacing goods with defects with goods of another brand (model) if the price of the goods to be replaced is lower than the price of the goods provided in exchange, the consumer must pay the difference in prices, and in the case where the price of the goods to be replaced is higher prices of goods provided in exchange - the difference in prices is paid to the consumer. In these calculations, in case of an increase in the price of the goods to be replaced, its price is applied at the time of the presentation of the demand, in the case of a decrease in the price - at the time of purchase.

Upon termination of the contract, settlements with the consumer are made in case of an increase in the price of the goods based on its value at the time of the presentation of the relevant demand, and in the case of a decrease in the price based on the value of the goods at the time of purchase.

Where a contract for the sale of goods on credit is terminated and the goods are returned, the amount paid by the consumer under the contract prior to the return of the goods shall be refunded to the consumer. In addition, all expenses directly related to obtaining the credit, as well as the amount of interest accrued on the credit, shall be reimbursed.

Unless otherwise provided by agreement of the parties, the refund of the amount paid by the consumer shall be made in the same form in which payment for the goods was originally made.

Big scale goods and goods weighing more than five kilograms are delivered for repair, reduction price, replacement, and return to the consumer by the forces and at the expense of the seller (manufacturer). In case of failure to fulfill this obligation, delivery and return of goods may be carried out by the consumer. In this case, the seller (manufacturer) is obliged to replace the consumer for the costs associated with the delivery and return of the goods.