Article 18. Consumer right to exchange goods in acceptable quality
On protection of consumer rights (221-I-son) · Date: 26.04.1996 · In force
The consumer has the right within ten days from the date of purchase to exchange non-food goods of acceptable quality for the same from the seller where he/she was purchased, and in the absence of such goods on sale - to receive money.
If the product has not been used, is not damaged, is returned together with its packaging, has retained its consumer properties, and there is proof that it was purchased from the given seller, the consumerʼs request for replacement or return of the product shall be satisfied.
Unless otherwise provided by agreement of the parties, the refund of the amount paid by the consumer shall be made in the same form in which payment for the goods was originally made.
The exchange procedure and the list of goods not subject to exchange are determined by the rules approved by the Government of the Republic of Uzbekistan.