Article 22. Rights and obligations of a passenger on railway transport

The passenger has the right:

to purchase a travel document (ticket) for any train and for any car to the destination station named by them that is open for passenger transportation along the train routes;

to receive a seat in a train car according to the purchased travel document (ticket);

to carry one child under the age of five free of charge without providing a separate seat. When traveling with more than one child under the age of five, one of them is carried free of charge, and for the others, a travel document is issued at the children's tariff with a separate seat. For children aged five to ten, a travel document is also issued at the children's tariff with a separate seat;

to carry hand luggage weighing no more than thirty-six kilograms free of charge for one full travel document or a travel document at the children's tariff. Hand luggage exceeding this weight must be handed over to the baggage car. Passengers from among persons with disabilities and limited mobility groups additionally have the right to carry free of charge technical auxiliary (compensatory) means and special mobility devices intended for personal use;

to return the travel document (ticket) to the carrier and receive a refund of the fare and baggage carriage fee (and the sender, the baggage or freight-baggage carriage fee) in the manner established by the Rules for the carriage of passengers, baggage, and freight-baggage on the railway transport of the Republic of Uzbekistan;

to extend the validity period of the travel document (ticket) in the manner established by the Rules for the carriage of passengers, baggage, and freight-baggage on the railway transport of the Republic of Uzbekistan;

to depart on a passenger train leaving earlier than the train for which the travel document (ticket) was purchased, provided seats are available and changes are made to the travel document (ticket);

to hand over baggage for carriage for an established fee;

to receive a duplicate of a previously purchased travel document (ticket) from the carrier (ticket offices or passenger agencies) upon written request in the event of its damage or loss, in the manner established by the Rules for the carriage of passengers, baggage, and freight-baggage on the railway transport of the Republic of Uzbekistan. A duplicate is not issued for previously returned travel documents (tickets).