Article 17. Rights and obligations of the client

The client has the right:

require the carrier to fulfill the obligations stipulated in the contract of carriage;

receive the necessary information about the carrier and route;

free choice of the type of transport in the market of transport services;

for the timely and high-quality provision of services by the carrier, determined by the rules or the contract of carriage;

preferential and free travel provided for a certain category of citizens in accordance with the law;

for compensation for losses caused by transportation, compensation for moral damage in accordance with the law.

The client may have other rights in accordance with the law and the contract of carriage.

The client is obliged:

comply with the terms of the contract of carriage concluded with the carrier;

provide the carrier with a certificate of conformity for the shipped cargo, subject to mandatory certification;

comply with the rules of transportation;

present luggage, cargo luggage, cargo, postal and courier items in a form prepared for transportation;

comply with the rules of conduct on passenger transport.

The client may also bear other obligations in accordance with the law and the contract of carriage.