Article 16. Rights and obligations of the client

The client shall have the right to:

demand that a realtor organization or a realtor present a qualification certificate;

receive from the realtor organization or the realtor information on the progress of performance of the contract for the provision of realtor services;

demand termination of the contract if the terms of the contract for the provision of realtor services are not fulfilled by the realtor organization or the realtor;

demand compensation for damage caused and compensation for moral harm due to termination of the contract for the provision of realtor services through the fault of the realtor organization or the realtor;

receive in writing from the realtor organization or the realtor information on the nature and legal consequences of the transaction intended to be concluded concerning immovable property and rights thereto;

apply, if his (her) rights and lawful interests are violated, to the authorized state body in the field of realtor activity, to organizations protecting consumersʼ rights, to associations of realtor organizations and realtors, as well as to the court.

The client shall:

timely pay the fee for realtor services to the realtor organization or the realtor in accordance with the terms of the concluded contract for the provision of realtor services;

provide the realtor organization or the realtor with reliable and complete information and documents regarding the immovable property that is the subject of the transaction, the rights thereto, and about himself (herself) and other right holders.

The client may have other rights and obligations in accordance with legislation.