Article 11. Warranty obligations of the manufacturer (executor)

The manufacturer (executor) must establish a warranty period for all types of durable goods and services. The warranty period is calculated from the day the product is sold to the consumer or the service is provided. If the date of sale of the goods cannot be established, this period shall be calculated from the date of manufacture of the goods.

The manufacturer (executor) is obliged to ensure the normal operation (application, use) of the goods (services), including components during the warranty period.

The warranty periods for components must be no less than the warranty period for the main product, unless otherwise provided by law.

The warranty period is indicated in the passport for the product (service) or in another document issued to the consumer with the product when it is sold or the service is provided.

The manufacturer is obliged to ensure the possibility of using the goods during the warranty period and its service life, to organize repair and maintenance of the goods, release and delivery to trade and repair organizations in the required volume and range of spare parts during the production period of the goods and after they are removed from production during the service life of the goods, and in the absence thereof, within ten years from the date of removal of the goods from production.

On medicines and medical devices, food products and household chemicals, the date of issue, expiration date and storage conditions must be indicated. Sellers are prohibited from accepting and selling goods without specifying the release date and expiration date or with an expired expiration date.