Article 64. Measures to Protect the Rights of Consumers of Services Provided by Professional Participants of the Insurance Market

The authorized state body, in order to perform the functions of protecting the rights of consumers of services provided by professional participants of the insurance market, shall take the following measures:

establish the procedure for disclosure of information about insurance services provided by insurance organizations;

identify systemic shortcomings in the activities of insurance organizations, leading to violations of the rights of consumers of their services, and also take measures to prevent them;

apply measures and sanctions against insurance organizations that have violated the rights of consumers of their services;

advise and assist in restoring the violated rights of consumers of insurance organizations' services;

take measures to improve the financial literacy of the population and business entities.

The authorized state body shall determine information about the insurance market of the Republic of Uzbekistan and publish such information on its official website.

The authorized state body shall have the right to carry out supervisory measures for the purchase by its employees of services provided by professional participants of the insurance market in order to verify compliance by professional participants of the insurance market with the requirements imposed on their activities in relations with consumers.

The supervisory measures shall be carried out without prior notice to professional participants of the insurance market.