Article 21. Rights and Obligations of the Adjuster

The adjuster shall have the right to:

freely choose the insurer, the insurant and other customers to whom it will provide adjuster services;

request and receive the necessary information from the insurer, the insurant and other customers to examine an insured event;

inspect and survey the object of insurance after the occurrence of an insured event;

draw up a report on its visual inspection of the object of insurance (if necessary, with the use of technical means);

in accordance with the established procedure, request and receive from law enforcement bodies, courts, medical, seismological, veterinary, hydrometeorological and other organizations the relevant information and documents necessary to determine the causes and circumstances of the occurrence of the insured event, as well as the amount of the insurance indemnity (insurance benefit).

The adjuster may also have other rights in accordance with the legislation and its signed contracts.

The adjuster shall be obliged to:

comply with the requirements of the legislation on insurance activities;

ensure the safety of insurance documentation;

maintain the confidentiality of information constituting commercial and other secrets of the client;

take measures for timely analysis of data related to the insured event;

at the request of the authorized state body, provide the information established by the legislation.

The adjuster may also have other obligations in accordance with the legislation and its signed contracts.