On measures to organize the activities of the Public Services Agency under the Ministry of Justice of the Republic of Uzbekistan (70-son)

31.01.2018

The Resolution

of the Cabinet of Ministers of the Republic of Uzbekistan

Pursuant to the Decree of the President of the Republic of Uzbekistan dated December 12, 2017 No. UP-5278 «On measures to radically reform the national system of providing public services to the population» and the Resolution of the President of the Republic of Uzbekistan dated December 12, 2017 No. PP-3430 «On organizing the activities of the Public Services Agency under the Ministry of Justice of the Republic of Uzbekistan», the Cabinet of Ministers hereby resolves as follows:

1. Approve:

The Regulations on the Public Services Agency under the Ministry of Justice of the Republic of Uzbekistan, as per Annex No. 1;

The Action Plan to Implement the List of «One Window» Public Services Provided Exclusively through the Public Service Centers, which Are to Be Gradually Introduced in 2018-2020, approved by Decree of the President of the Republic of Uzbekistan dated December 12, 2017 No. UP-5278, as per Annex No. 2.

2. Resolve that:

The Public Services Agency under the Ministry of Justice of the Republic of Uzbekistan (hereinafter — the Agency) shall be an authorized state administration body that carries out activities in the field of providing public services to individuals and legal entities;

In its activities, the Agency shall be independent of other state administration and economic management bodies, local state authorities, and shall be accountable to the Ministry of Justice of the Republic of Uzbekistan;

the entire amount of the state fee received for the state registration of business entities, the funds in the amount of 20 percent of the amount of paid state fees, charges and all types of payments for the public services provided through the Centers and their branches, 10 percent of the amount of paid state fees, charges and all types of payments for the public services provided on the basis of applicants' appeals independently submitted through the Single Portal of Interactive Public Services of the Republic of Uzbekistan, 16 percent of the amount of state fees collected by the civil registry offices and 85 percent of the amount of the stamp duty collected for the issuance of stamp certificates, the amount of administrative fines applied for violation by officials of the procedure for providing public services, shall be credited to the Agency's extra-budgetary fund in accordance with the established procedure;

the funds of the Agency's extra-budgetary fund shall be channeled to the maintenance, formation and strengthening of its material and technical base, remuneration, financial encouragement and social protection of the employees of the Agency, its territorial departments, public service centers and their branches, civil registry offices, as well as for other purposes in accordance with the legislation, on the basis of cost estimates and staffing approved by the Agency and its territorial departments and registered with the relevant financial authorities.

3. The Ministry of Justice of the Republic of Uzbekistan shall:

within one month, in coordination with the Ministry of Finance of the Republic of Uzbekistan, approve the Regulations on the Procedure for Using the Funds of the Agency's Extra-Budgetary Fund;

within one week, jointly with the Ministry of Finance of the Republic of Uzbekistan, ensure the opening of the relevant treasury current accounts for income in order to maintain separate accounting of the receipt of the funds specified in clause 2 of this Resolution;

within one week, allocate funds from the specially opened current account of the Ministry of Justice of the Republic of Uzbekistan to finance the activities of the «one window» centers for establishing the material and technical base of the Agency and its territorial departments, equipping them with computer and multiplying equipment, communication equipment, software, and office furniture necessary for organizing efficient work, as well as purchasing and maintaining official vehicles;

ensure that the balances of the funds intended for financing the activities of the Unified Centers for Providing «One Window» Public Services to Business Entities, including the funds placed on deposits of commercial banks, are transferred to the current account of the Agency's extra-budgetary fund;

ensure that the buildings and structures of the Unified Centers for Providing «One Window» Public Services to Business Entities, as well as vehicles, equipment, appliances, documentation and other property belonging to them, are transferred on a gratuitous basis to the territorial departments of the Agency in accordance with the established procedure.

4. State bodies and organizations whose services are provided through the public service centers shall timely provide information on the details of bank and treasury accounts for transferring the relevant funds, including information on changes in these accounts.

5. Resolve that:

the annual mileage limits for official vehicles and the standards for servicing budgetary organizations by on-duty passenger vehicles, established by the Resolution of the Cabinet of Ministers dated April 2, 1999 No. 154, shall not apply to motor vehicles used for the provision of mobile (off-site) public services;

when introducing the positions of a driver of official vehicles, the standards and conditions for the introduction of service and technical personnel of state administration and economic management shall not apply to the Agency and its territorial departments.

6. The Ministry of Finance of the Republic of Uzbekistan shall provide the Agency with a limit on the maintenance of motor vehicles in the amount of 3 units for the central office of the Agency and 42 units for the territorial departments of the Agency.

7. The Ministry for Development of Information Technologies and Communications of the Republic of Uzbekistan shall:

jointly with the Ministry of Finance of the Republic of Uzbekistan, take the necessary measures to develop a mechanism for the timely transfer of funds in the amount of 20 percent of the amount of paid state fees and all types of charges for public services provided through the Single Portal of Interactive Public Services of the Republic of Uzbekistan to the current accounts of the Agency's extra-budgetary fund;

provide the Agency with the necessary telephone communications, including government communications, in accordance with the established procedure.

8. Place the Tashkent City Department of the Agency at the address: 14 Amir Temur Avenue, Tashkent city, on the right of operational management.

9. Allow, as an exception, the Khokimiyat of Tashkent city to determine contractors and design organizations for the repair of the building of the Tashkent City Department of the Agency, located at the address: 14 Amir Temur Avenue, Tashkent city, through best bid selection without competitive bidding.

10. JSC «Uzavtosanoat» shall ensure the allocation of vehicles at the requests of the Agency.

11. The ministries and agencies shall bring, within one month, the normative legal acts adopted by them in compliance with this Resolution.

12. Control over implementation of this Resolution shall be assigned to the Deputy Prime Minister — Minister of Finance of the Republic of Uzbekistan D.A. Kuchkarov and the Minister of Justice of the Republic of Uzbekistan R.K. Davletov.

The Prime Minister of the Republic of Uzbekistan A. ARIPOV

Tashkent,

31 january 2018 y.,

№ 70

ANNEX No. 1 to the Resolution of the Cabinet of Ministers dated January 31, 2018 No. 70

THE REGULATIONS ON THE PUBLIC SERVICES AGENCY UNDER THE MINISTRY OF JUSTICE OF THE REPUBLIC OF UZBEKISTAN

Chapter 1. General Provisions

1. These Regulations define the status, main tasks, functions, rights, responsibilities and the procedure for organizing the activities of the Public Services Agency under the Ministry of Justice of the Republic of Uzbekistan (hereinafter — the Agency), as well as the functional duties and responsibilities of its managers.

2. The Agency shall be an authorized state administration body that carries out activities in the field of providing public services to individuals and legal entities.

3. The Agency shall be a structural subdivision of the Ministry of Justice of the Republic of Uzbekistan (hereinafter — the Ministry) and shall be part of its system.

The Ministry shall carry out overall management and control of the Agency's activities, strengthen the material and technical base, and organize advanced training of the Agency's employees.

4. Coordination of the Agency's activities shall be carried out by the subdivisions of the Advisor to the President of the Republic of Uzbekistan on the protection of citizens' rights and work with appeals.

5. The Agency shall carry out its activities in accordance with the Decree of the President of the Republic of Uzbekistan dated December 12, 2017 No. UP-5278 «On measures to radically reform the national system of providing public services to the population» and the Resolution of the President of the Republic of Uzbekistan dated December 12, 2017 No. PP-3430 «On organizing the activities of the Public Services Agency under the Ministry of Justice of the Republic of Uzbekistan».

6. In its activities, the Agency shall be governed by the Constitution and laws of the Republic of Uzbekistan, resolutions of the chambers of the Oliy Majlis of the Republic of Uzbekistan, decrees, resolutions and orders of the President of the Republic of Uzbekistan, resolutions and orders of the Cabinet of Ministers, these Regulations, other legislative acts, as well as decisions of the Ministry.

7. The Agency's decisions taken within its powers shall be binding on state administration and economic management bodies, local executive authorities, other organizations and their officials.

8. The Agency and its departments in the Republic of Karakalpakstan, provinces, Tashkent city (hereinafter — territorial departments) shall be legal entities, have a seal and letterheads with the image of the State Emblem of the Republic of Uzbekistan and their name in the state language, an independent balance sheet, treasury current accounts in the Treasury of the Ministry of Finance of the Republic of Uzbekistan, bank accounts, including in foreign currency.

9. The public service centers shall not be legal entities and shall not have separate property in their ownership, economic or operational management.

The public service centers shall have a seal and letterheads with the image of the State Emblem of the Republic of Uzbekistan.

91. The civil registry departments of districts (cities) and the marriage registration offices (hereinafter — the civil registry departments), as well as the territorial civil registry archives (hereinafter — the civil registry offices) shall not be legal entities and shall not have separate property in their ownership, economic or operational management.

The civil registry offices shall have a seal and letterheads with the image of the State Emblem of the Republic of Uzbekistan.

92. The branches of the Public Service Centers (hereinafter — the branches) shall not be legal entities and shall not have separate property in their ownership, economic or operational management.

The branches shall have a seal and letterheads with the image of the State Emblem of the Republic of Uzbekistan.

10. The official name of the Agency shall be as follows:

1) in the state language:

full — Oʻzbekiston Respublikasi Adliya vazirligi huzuridagi Davlat xizmatlari agentligi, abbreviated — «Davxizmat» agentligi;

2) in Russian language:

full — Agentstvo gosudarstvennix uslug pri Ministerstve yustitsii Respubliki Uzbekistan, abbreviated — Agentstvo gosuslug;

3) in English language:

full — Public Services Agency under the Ministry of Justice of the Republic of Uzbekistan, abbreviated — Public Services Agency.

Chapter 2. The Agency's System

11. The Agency's system shall include:

the central office of the Agency;

territorial departments;

Public Service Centers;

civil registry offices;

State institution "scientific-practical Center for development of public services";

branches.

Chapter 3. Tasks and Functions of the Agency and its Territorial Departments

§ 1. Tasks and Functions of the Agency

12. The main tasks of the Agency shall be as follows:

1) implement a unified state policy in the field of providing public services to individuals and legal entities;

2) improve the procedure for providing public services by eliminating redundant administrative procedures, as well as developing inter-agency electronic interaction;

3) establish the Unified Register of Public Services and coordinate the activities of state bodies and other organizations in this field;

4) participate in developing unified approaches to the design, development, implementation and integration of information systems, resources and databases used in the provision of public services;

5) monitor and evaluate the efficiency of activities of state bodies and other organizations in the field of providing public services, including with regard to the implementation of relevant information systems, resources and databases

6) organize the introduction of innovative forms and methods of providing public services, and develop proposals for improving the legislation and law enforcement practice in this field.

13. The Agency, in accordance with the tasks assigned to it, shall perform the following functions:

1) in implementing a unified state policy in the field of providing public services to individuals and legal entities:

coordinate and provide methodological guidance on the activities of state bodies and other organizations, including civil registry offices, in the provision of public services;

develop proposals on priority areas of improving the activities in the field of providing public services, as well as in the field of civil registry, and ensure their implementation;

develop, on the instructions of the President of the Republic of Uzbekistan, the Cabinet of Ministers of the Republic of Uzbekistan, the Ministry and on its own initiative, draft laws and other normative legal acts on improving the field of providing public services;

inform the public about the state of the provision of public services;

carry out overall management of the activities of the Public Service Centers, branches and civil registry offices;

promote the expansion and improvement of the efficiency of international relations in the field of providing public services, establish communication and cooperation with foreign and international organizations on the provision of public services;

organize the implementation of state registration of legal entities, as well as individuals as business entities;

ensure compliance with the rule of law in the process of liquidation of organizations that do not carry out financial and business operation, as well as monitor the activities of authorized bodies and organizations in the process of liquidation of organizations;

2) in improving the procedure for providing public services by eliminating redundant administrative procedures, as well as developing inter-agency electronic interaction:

establish close cooperation with state bodies and other organizations in order to prevent red-tape in providing public services;

ensure the efficiency, promptness and transparency of the activities of state bodies and other organizations, strengthening of their responsibility and performance discipline, creation of additional mechanisms for providing feedback with the population and business entities;

implement and improve the procedure for electronic document management between state bodies and other organizations through the use of the inter-agency information exchange infrastructure;

coordinate and promote the organization of activities for information exchange between state bodies, other organizations and the Single Portal of Interactive Public Services of the Republic of Uzbekistan;

take the necessary measures to reduce the documents and information required from citizens in the provision of public services;

conduct systematic surveys among the population and business entities in order to improve the quality of public services provided;

3) in establishing the Unified Register of Public Services and coordinating the activities of state bodies and other organizations in this field:

establish the Unified Register of Public Services, as well as ensure its proper (up-to-date) state;

coordinate the activities of state bodies and other organizations in establishing the Unified Register of Public Services;

make proposals for the inclusion and/or exclusion of public services in/from the Unified Register of Public Services;

4) in participating in developing unified approaches to the design, development, implementation and integration of information systems, resources and databases used in the provision of public services:

promote the creation of the necessary organizational, technical, financial and economic conditions for expanding the interaction of state bodies, other organizations and public service centers, aimed at improving the quality and promptness of the provision of public services;

jointly with state bodies and other organizations, develop unified approaches to the design, development, implementation and integration of information systems, resources and databases used in the provision of public services;

ensure the creation of conditions for individuals and legal entities who apply to public service centers for acquisition of electronic digital signatures used in the provision of public services;

take the necessary measures to ensure a complete transition to the electronic provision of public services by eliminating paperwork and red tape;

coordinate, evaluate and monitor the activities of state bodies and other organizations for the implementation and integration of information systems, resources and databases used in the provision of public services;

maintain the information system «Unified Electronic Civil Registry Archive».

5) in monitoring and evaluating the efficiency of activities of state bodies and other organizations in the field of providing public services, including with regard to the implementation of relevant information systems, resources and databases

monitor the work of state bodies and other organizations on the implementation of the established procedure for the provision of public services;

analyze the activities of state bodies and other organizations in the field of administrative procedures, including the provision of public services;

inspect the activities of state bodies and other organizations providing public services for their compliance with the requirements of the legislation and administrative regulations;

issue written warnings to officials about the inadmissibility of violating the legislation in the field of providing public services;

make submissions to the heads of state bodies and other organizations, including economic management bodies, organizations of housing and communal and operational services, who provide public services, about the elimination of revealed violations, causes and conditions conducive to them, which are mandatory for consideration;

impose administrative penalties against officials of state bodies and other organizations, including economic management bodies, organizations of housing and communal and operational services, for violations of the legislation in the field of providing public services;

prepare, twice a year, for submission to the Administration of the President of the Republic of Uzbekistan and the Cabinet of Ministers of the Republic of Uzbekistan, detailed information on the state of the activities of state bodies and other organizations for the provision of public services, containing information on violations of the legislation in this area, guilty persons and emerging problems, as well as proposals for eliminating these shortcomings;

licensing, issuance and notification of documents with the property of authorisation shall carry out the monitoring of compliance with the procedures by state bodies and other organizations.

6) in organizing the introduction of innovative forms and methods of providing public services, and developing proposals for improving the legislation and law enforcement practice in this field:

prepare proposals for improving the legislation and law enforcement practice in the field of administrative procedures, including the provision of public services, taking into account modern achievements in research and innovation activities;

organize the introduction of innovative forms of public administration that optimize and simplify the procedures for providing public services, improve the efficiency of the activities of state bodies and other organizations;

organize the intensive introduction of advanced information and communication technologies in the provision of public services, including through the widespread use of electronic digital signatures and the Internet;

implement measures to ensure contactless interaction of applicants with state bodies and other organizations providing public services;

provide professional information and advisory assistance to individuals and legal entities in the provision of public services;

supervise the completeness of disclosure and availability of information on public services.

14. The Agency may perform other functions in accordance with the legislation.

§ 2. Tasks and Functions of the Agency's Central Office

15. The main tasks of the Agency's central office shall be as follows:

1) ensure, jointly with the territorial departments, public service centers, branches and civil registry offices, the efficient performance of the tasks and functions assigned to the Agency;

2) organize the improvement of the system of providing public services, and monitor the quality of their provision based on the study of the experience of developed foreign countries;

3) introduce information and communication technologies in the activities of the Agency, including the territorial departments, public service centers, branches and civil registry offices;

31) provide technical support and ensure functioning of the information system «Unified Electronic Civil Registry Archive»;

4) coordinate the staffing of the territorial departments, public service centers, branches and civil registry offices;

5) provide assistance in developing public service centers, define the concept and prospects for the development of the system of providing public services;

6) issue written warnings to officials about the inadmissibility of violating the legislation in the field of providing public services;

7) impose administrative penalties against officials of state bodies and other organizations for violations of the legislation in the field of providing public services;

16. The Agency's central office, in accordance with the main tasks assigned to it, shall perform the following functions:

1) ensure systematic control over the implementation of the laws of the Republic of Uzbekistan, the decrees, resolutions and orders of the President of the Republic of Uzbekistan, and the decisions of the Government of the Republic of Uzbekistan by the territorial departments, public service centers, branches and civil registry offices;

2) provide organizational, informational and analytical support for the activities of the Agency and its management;

3) Commissioner for Women and Women's Affairs Agent-Director (Director of Women's Affairs) and Deputy Chairman of the Board of Directors for Women and Women's Affairs.

4) organize the monitoring of the activities of the territorial departments, public service centers, branches and civil registry offices;

5) provide assistance in research for the development of public services;

6) organize legal support for the Agency's activities, including in the field of rule-making;

7) collect, summarize and analyze information for the Agency's management on trends in the provision of public services so as to make managerial decisions;

8) provide information and advisory support to individuals and legal entities on the provision of public services;

9) deal with operational, organizational, personnel, financial, business and other issues falling within the competence of the Agency;

10) monitor and analyze the activities of the territorial departments, public service centers, branches and civil registry offices;

11) ensure, jointly with the territorial departments, public service centers, branches and civil registry offices, the efficient performance of the tasks assigned to it;

12) interact with state bodies and other organizations, as well as individuals and legal entities on improving the system of providing public services;

13) monitor the quality of providing public services;

14) prepare proposals for expanding the list of public services provided by public service centers;

15) organize financing, accounting and reporting at the territorial departments financed from the budget of the Republic of Karakalpakstan, local budgets of provinces, Tashkent city and extra-budgetary funds of bodies and institutions of justice, as well as the funds of the Agency's extra-budgetary fund;

16) organize material and technical support of the territorial departments, public service centers, branches and civil registry offices;

17) organize work with appeals of individuals and legal entities;

18) maintain international cooperation in the provision of public services.

§ 3. Tasks and Functions of the Territorial Departments

17. The main tasks of the territorial departments shall be as follows:

1) participate in ensuring the efficient performance of the tasks and functions assigned to the Agency;

2) interact with the sectors for integrated socio-economic development, headed by the chairman of the Jokargy Kenes of the Republic of Karakalpakstan, the khokims of provinces, Tashkent city, and districts (cities), the heads of territorial prosecution, internal affairs and state tax service bodies (hereinafter — the sectors for integrated socio-economic development), in the field of providing public services;

3) monitor the compliance with laws and regulations in the field of providing public services;

4) introduce information and communication technologies in the public service centers, branches and civil registry offices;

5) provide support to the public service centers in developing alternative forms of providing public services;

51) manage the civil registry offices;

6) issue written warnings to officials about the inadmissibility of violating the legislation in the field of providing public services;

7) impose administrative penalties against officials of state bodies and other organizations for violations of the legislation in the field of providing public services;

18. The territorial departments, in accordance with the tasks assigned to them, shall perform the following functions:

1) provide organizational, informational and analytical support for the activities of the territorial departments;

2) ensure systematic control over the implementation of the laws of the Republic of Uzbekistan, the decrees, resolutions and orders of the President of the Republic of Uzbekistan, the decisions of the Government and the orders of the Agency by the public service centers, branches and civil registry offices;

3) manage and monitor the activities of the public service centers, branches and civil registry offices;

4) interact with local state bodies and other organizations, as well as individuals and legal entities on improving the system of providing public services, as well as the activities of the civil registry offices;

5) organize financing, accounting and reporting of expenses of the public service centers, branches and civil registry offices;

6) organize material and technical support of the public service centers, branches and civil registry offices, including for the provision of mobile (off-site) public services;

7) organize work with appeals of individuals and legal entities;

8) make decisions on organizational, personnel, financial, business and other issues falling within their competence.

Chapter 4. Rights and Responsibilities of the Agency and its Territorial Departments

§ 1. Rights and Responsibilities of the Agency

19. To perform the tasks and functions assigned to it, the Agency shall have the following rights:

inspect the activities of state bodies and other organizations providing public services for their compliance with the requirements of the legislation and administrative regulations;

make submissions to the heads of state bodies and other organizations, who provide public services, about the elimination of revealed violations, causes and conditions conducive to them, which are mandatory for consideration;

carry out advertising activities through the public service centers in their premises and adjacent territory, as well as activities to produce seals and stamps of business entities without the status of a legal entity;

request and receive free of charge from state bodies and officials the documents and information, including statistical information, necessary to perform the tasks and functions assigned to the Agency;

submit to the Ministry, in accordance with the established procedure, draft normative legal acts, as well as other documents related to the performance of the tasks and functions assigned to the Agency;

jointly with the Ministry and the Ministry for Development of Information Technologies and Communications of the Republic of Uzbekistan, submit to the Administration of the President of the Republic of Uzbekistan proposals on amendments and additions to the List of «One Window» Public Services Provided Exclusively through the Public Service Centers, based on the demand and the need to improve the procedure for providing public services;

access the relevant databases, state information systems and resources of authorized bodies in accordance with the established procedure;

provide fee-based services in accordance with the list and tariffs of fee-based services, approved by the Ministry in coordination with the Ministry of Finance of the Republic of Uzbekistan;

invite highly qualified foreign and domestic specialists to work as consultants and experts on a contract basis;

draft, in accordance with the established procedure, international treaties of the Republic of Uzbekistan, and conclude, in accordance with the established procedure, international treaties of an inter-agency nature on the issues falling within the competence of the Agency, in coordination with the Ministry;

represent, in accordance with the established procedure, the interests of the Republic of Uzbekistan at the international level on the issues falling within the competence of the Agency;

cooperate with international and foreign organizations within its competence in coordination with the Ministry;

create official websites, as well as social media pages to widely publicize the Agency's activities;

hold, within its competence, conferences, seminars, symposiums, as well as participate in similar events organized by other organizations;

develop methodological materials and recommendations on the issues falling within the competence of the Agency;

hear reports of the heads of the territorial departments and structural subdivisions of the Agency at meetings on the issues falling within the competence of the Agency;

establish working groups to elaborate current and future issues of the development of the system of providing public services.

The Agency may have other rights in accordance with the legislation.

20. The Agency shall have the following responsibilities:

efficiently implement in practice a unified state policy in the field of providing public services;

ensure respect for and protection of the rights and legitimate interests of individuals and legal entities in the provision of public services;

organize the implementation of programs, action plans, road maps and other policy documents by the territorial departments and structural subdivisions with regard to the development of the field of providing public services to individuals and legal entities;

organize the work of the Agency's subdivisions to ensure the achievement of projections related to the Agency's activities;

bear responsibility, jointly with the territorial departments, public service centers, branches and civil registry offices, for proper and timely performance of the tasks and functions assigned to the Agency;

§ 2. Rights and Responsibilities of the Agency's Central Office

21. To perform the tasks and functions assigned to it, the Agency's central office shall have the following rights:

inspect the activities of state bodies and other organizations providing public services for their compliance with the requirements of the legislation and administrative regulations;

make submissions to the heads of state bodies and other organizations, who provide public services, about the elimination of revealed violations, causes and conditions conducive to them, which are mandatory for consideration;

carry out advertising activities through the public service centers in their premises and adjacent territory, as well as activities to produce seals and stamps of business entities without the status of a legal entity;

request and receive free of charge from state administration bodies, citizens, specialists in the field of providing public services, and officials the documents and information necessary to perform the tasks and functions assigned to the Agency;

jointly with the Ministry and the Ministry for Development of Information Technologies and Communications of the Republic of Uzbekistan, submit to the Administration of the President of the Republic of Uzbekistan proposals on amendments and additions to the List of «One Window» Public Services Provided Exclusively through the Public Service Centers, based on the demand and the need to improve the procedure for providing public services;

access the relevant databases, state information systems and resources of authorized bodies in accordance with the established procedure;

invite highly qualified foreign and domestic specialists to work as consultants and experts on a contract basis;

hold meetings on improving the system of providing public services with the participation of heads of the Agency's territorial departments;

give instructions, in accordance with the established procedure, to the heads of the Agency's territorial subdivisions on issues requiring prompt resolution and related to the performance of the tasks and functions assigned to the Agency;

study the activities of the territorial departments on the implementation of state and investment programs in the field of providing public services;

submit proposals on the issues falling within the competence of the Agency to state administration and economic management bodies, and local state authorities for consideration.

The Agency's central office may have other rights in accordance with the legislation.

22. The Agency's central office shall have the following responsibilities:

ensure that the state policy in the field of providing public services is efficiently implemented in practice;

organize the work of the subdivisions of the Agency's central office to ensure the achievement of projections related to the Agency's activities;

bear responsibility for the quality of preparation and expert examination of draft normative legal acts and other documents submitted by the Agency to the Ministry for consideration, as well as orders adopted by the Agency in the field of providing public services;

ensure respect for and protection of the rights and legitimate interests of individuals and legal entities in the provision of public services;

efficiently implement programs, action plans, road maps and other policy documents with regard to the development of the field of providing public services to individuals and legal entities;

efficiently perform other tasks assigned to the Agency.

§ 3. Rights and Responsibilities of the Territorial Departments

23. To perform the tasks and functions assigned to them, the territorial departments shall have the following rights:

inspect the activities of state bodies and other organizations providing public services for their compliance with the requirements of the legislation and administrative regulations;

make submissions to the heads of state bodies and other organizations, who provide public services, about the elimination of revealed violations, causes and conditions conducive to them, which are mandatory for consideration;

carry out advertising activities through the public service centers in their premises and adjacent territory, as well as activities to produce seals and stamps of business entities without the status of a legal entity;

request and receive free of charge from the territorial subdivisions of state bodies and their officials the documents and information necessary to perform the tasks and functions assigned to the Agency;

submit proposals to the Agency for including additional public services in the List of «One Window» Public Services Provided Exclusively through the Public Service Centers, and improving the procedure for providing public services;

access the relevant databases, state information systems and resources of authorized bodies in accordance with the established procedure;

invite highly qualified foreign and domestic specialists to work as consultants and experts on a contract basis;

study the activities of public service centers, branches and civil registry offices for the implementation of public services;

interact with non-governmental non-profit organizations on the issues of proper provision of public services;

submit proposals on the issues falling within the competence of the Agency to local state authorities and territorial departments of state administration and economic management bodies for consideration.

The territorial departments may have other rights in accordance with the legislation.

24. The territorial departments shall have the following responsibilities:

efficiently implement in practice a unified state policy in the field of providing public services in the relevant regions;

ensure respect for and protection of the rights and legitimate interests of individuals and legal entities in the provision of public services;

organize the work of the territorial departments to ensure the achievement of projections related to the Agency's activities;

bear responsibility for the quality of preparation of proposals submitted to the Agency for consideration, and other documents, as well as adopted proposals in the field of providing public services for improving public services by the territorial departments;

efficiently implement programs, action plans, road maps and other policy documents with regard to the development of the field of providing public services to individuals and legal entities.

Chapter 5. Main Functional Duties of the Agency's Managers

25. The Director shall have the following main functional duties:

1) comply with the requirements of the Constitution and laws of the Republic of Uzbekistan, as well as other normative legal acts in the field of providing public services;

2) perform overall management of the Agency's activities, and organize performance of tasks and functions assigned to the Agency by the decisions of the President of the Republic of Uzbekistan, the Cabinet of Ministers of the Republic of Uzbekistan, and other legislative acts;

3) conduct a critical and in-depth analysis of the implementation of the integrated programs and activities to further improve the activities of the Agency, approved by the decisions of the President of the Republic of Uzbekistan and the Cabinet of Ministers of the Republic of Uzbekistan;

4) develop and take effective measures to definitively ensure the achievement of projections in the field of providing public services, related to the activities of the Agency, its territorial departments, public service centers, branches and civil registry offices;

5) interact with the Ministry, as well the relevant ministries and agencies on the issues of providing public services;

6) execute the instructions of the President of the Republic of Uzbekistan, the Prime Minister of the Republic of Uzbekistan and his/her deputies, and the Minister of Justice of the Republic of Uzbekistan;

7) determine the powers of his/her deputies and other officials of the Agency, distribute duties between them, and establish the degree of personal responsibility of his/her deputy and other officials for the management of individual areas of the Agency's activities;

8) organize of planning of agency activities, approval of quarterly work plans of the agency and its representatives and control over their implementation, based on the trend of development of the system of public services;

9) create an effective system of organizing and monitoring the execution of decisions and instructions of the President of the Republic of Uzbekistan and the Cabinet of Ministers of the Republic of Uzbekistan, implement comprehensive practical measures to strengthen performance discipline in the Agency's activities, as well as take measures to increase the personal responsibility of the heads of the territorial departments and public service centers for timely and proper execution of the instructions in accordance with the Resolution of the President of the Republic of Uzbekistan dated April 11, 2017 No. PP-2881 «On personal responsibility of State Advisors to the President of the Republic of Uzbekistan, the heads of the Cabinet of Ministers and its complexes, state administration and economic management bodies, and khokimiyats of all levels for efficient and effective execution of acts and instructions of the President of the Republic of Uzbekistan, as well as for strengthening performance discipline» and the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan dated January 12, 1999 No. 12 «On measures to strengthen performance discipline»;

10) organize the systematic retraining and advanced training of the employees of the Agency's system;

11) conduct the selection and placement of personnel in the Agency's system, create the necessary conditions for their efficient activities, and build the Agency's personnel reserve;

12) ensure the guaranteed professionalism, competence, practical experience, high-level business and moral qualities of personnel offered for vacant positions included in the nomenclature of the President of the Republic of Uzbekistan, the Administration of the President of the Republic of Uzbekistan and the Ministry, as well as other personnel hired by the Agency;

13) organize the proper development of draft normative legal acts on the issues of providing public services in accordance with the requirements of the Laws of the Republic of Uzbekistan «On normative legal acts», «On the procedure for preparing draft laws and submitting them to the Legislative Chamber of the Oliy Majlis of the Republic of Uzbekistan», the Regulations of the Cabinet of Ministers of the Republic of Uzbekistan and the Regulations of the Administration of the President of the Republic of Uzbekistan, participate in their elaboration at the Ministry and the Office of the Cabinet of Ministers of the Republic of Uzbekistan, defense at the Management of the Cabinet of Ministers of the Republic of Uzbekistan, and consideration at the Administration of the President of the Republic of Uzbekistan;

14) organize the Agency's legislative drafting activities in accordance with the Laws of the Republic of Uzbekistan «On normative legal acts», «On the procedure for preparing draft laws and submitting them to the Legislative Chamber of the Oliy Majlis of the Republic of Uzbekistan», and the Model Regulations for Legislative Drafting Activities of State Administration and Economic Management Bodies and Local Executive Authorities, approved by the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan dated October 17, 2016 No. 345;

15) ensure the consideration of proposals and draft normative legal acts in the field of providing public services, submitted to the Agency, and their timely submission to the Ministry for further coordination (approval) within the time frame established by the Regulations of the Administration of the President of the Republic of Uzbekistan and the Regulations of the Cabinet of Ministers of the Republic of Uzbekistan;

16) ensure that the departure and stay on official business trips are in full compliance with the requirements of the Resolutions of the President of the Republic of Uzbekistan dated March 5, 2014 No. PP-2142 «On measures to improve the procedure for the departure of officials to foreign countries» and dated August 3, 2017 No. PP-3170 «On measures to further increase the personal responsibility of officials for the efficiency of stay on foreign business trips and the organization of visits of foreign delegations to the Republic of Uzbekistan», ensure the validity, efficiency and effectiveness of official business trips, targeted and rational use of funds allocated for travel expenses;

17) conduct systematic critical analysis of the effectiveness and efficiency of the activities of his/her deputies, the heads of the territorial departments and public service centers, hear their personal reports, and take the necessary follow-up measures;

18) resolve the issues of encouraging the Agency's employees or bringing them to disciplinary responsibility, make proposals for encouraging his/her deputies and other Agency's officials or bringing them to disciplinary responsibility, including for considering the expediency of their further stay in their positions, and implement systematic measures to increase their personal responsibility:

19) ensure that the Agency's employees comply with the requirements of the Rules of Ethical Conduct of the Agency's Employees, approved on the basis of the Model Rules of Ethical Conduct of Employees of State Administration Bodies and Local Executive Authorities, approved by the Resolution of the Cabinet of Ministers dated March 2, 2016 No. 62 (hereinafter — the Rules of Ethical Conduct of the Agency's Employees);

20) take measures to prevent corruption and other offenses in the Agency's system in accordance with the requirements of the Law of the Republic of Uzbekistan «On combating corruption», as well as identify, analyze and eliminate the causes and conditions conducive to them, by developing and implementing measures to improve the law enforcement practice and legislation;

21) ensure the introduction of modern forms of organizing the work of the Agency and its territorial departments, as well as public service centers, branches and civil registry offices;

22) improve the efficiency, quality of provision, and accessibility of «one window» public services, and use modern information and communication technologies in the framework of the implementation of the Law of the Republic of Uzbekistan «On electronic government»;

23) organize efficient work on consideration of appeals of individuals and legal entities, establish a direct and open dialogue with the population, systematically conduct personal receptions, including off-site receptions of individuals and representatives of legal entities, within the time frame and in accordance with the procedure established by the Law of the Republic of Uzbekistan «On appeals of individuals and legal entities»;

24) organize efficient interaction with the People's Reception Offices of the President of the Republic of Uzbekistan, active participation of the employees and managers of the Agency in their activities, ensure timely and proper consideration of appeals of individuals and legal entities, coming from the Virtual Reception Office of the President of the Republic of Uzbekistan;

25) comply with the requirements of the legislation when working with information classified as state secrets, and confidential information;

26) approve, in accordance with the established procedure, the regulations on the subdivisions of the central office of the Agency and its territorial departments;

27) appoint and dismiss the employees of the Agency's central office and the heads of territorial departments in accordance with the procedure established by the legislation;

271) appoint the directors of the public service centers and the heads of the civil registry offices, and approve their dismissal in accordance with the established procedure;

28) issue orders/instructions and give directions that are binding on the officials of the Agency, territorial departments, public service centers, branches and civil registry offices, as well as monitor their execution in accordance with the established procedure;

29) approve the structure and staffing of the Agency's central office, territorial departments, public service centers, branches and civil registry offices within the approved number of staff.

26. The Deputies Director shall have the following general functional duties:

1) comply with the requirements of the Constitution and laws of the Republic of Uzbekistan, as well as other normative legal acts;

2) perform the duties of the Director in his/her temporary absence, on the basis of the relevant order;

3) monitor and directly manage the activities of the Agency's structural subdivisions, and distribute duties between their employees;

4) conduct a critical and in-depth analysis of the implementation of the concepts, integrated programs and integrated activities to further improve the activities of the Agency, approved by the decisions of the President of the Republic of Uzbekistan and the Cabinet of Ministers of the Republic of Uzbekistan;

5) take measures to definitively ensure the achievement of projections in the field of providing public services by structural subdivisions, systematically hear the reports of the heads of the subdivisions and increase their personal responsibility for achieving these projections;

6) approve quarterly plans of the heads of structural subdivisions, and ensure the monitoring of their implementation;

7) ensure the execution of decisions and instructions of the President of the Republic of Uzbekistan and the Cabinet of Ministers of the Republic of Uzbekistan, implement comprehensive practical measures to strengthen performance discipline in the Agency's structural subdivisions, as well as take measures to increase the personal responsibility of the heads of the structural subdivisions for timely and proper execution of the instructions in accordance with the Resolution of the President of the Republic of Uzbekistan dated April 11, 2017 No. PP-2881 «On personal responsibility of State Advisors to the President of the Republic of Uzbekistan, the heads of the Cabinet of Ministers and its complexes, state administration and economic management bodies, and khokimiyats of all levels for efficient and effective execution of acts and instructions of the President of the Republic of Uzbekistan, as well as for strengthening performance discipline» and the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan dated January 12, 1999 No. 12 «On measures to strengthen performance discipline»;

8) ensure timely and proper execution of decisions of the collegium of the Ministry, orders and instructions of the Minister of Justice of the Republic of Uzbekistan and the Director;

9) submit proposals to the Director for the selection and placement of personnel, ensure their guaranteed professionalism, competence, practical experience, high-level business and moral qualities, take measures to improve their professional qualifications, and build the personnel reserve;

10) organize the proper development, by structural subdivisions, of draft normative legal acts in the field of providing public services, consider and approve draft normative legal acts prepared by the Agency's structural subdivisions for their further consideration and signing (approval) by the Director, and ensure their timely submission to the Ministry;

11) consider proposals and draft normative legal acts in the field of providing public services, submitted to the Agency;

12) ensure that the departure and stay on official business trips are in full compliance with the requirements of the Resolutions of the President of the Republic of Uzbekistan dated March 5, 2014 No. PP-2142 «On measures to improve the procedure for the departure of officials to foreign countries» and dated August 3, 2017 No. PP-3170 «On measures to further increase the personal responsibility of officials for the efficiency of stay on foreign business trips and the organization of visits of foreign delegations to the Republic of Uzbekistan», ensure the validity, efficiency and effectiveness of official business trips, targeted and rational use of funds allocated for travel expenses;

13) conduct systematic critical analysis of the effectiveness and efficiency of the activities of the managers and employees of the Agency's system, and hear their personal reports;

14) take practical measures to improve the Agency's activities on issues related to the field of providing public services, develop proposals for improving the legislation in the field of public services, and submit them to the Director;

15) submit proposals to the Director for encouraging the managers and employees of structural subdivisions or bringing them to disciplinary responsibility, including for considering the expediency of their further stay in their positions, and implement systematic measures to increase their personal responsibility for the performance of functional duties and assigned tasks;

16) comply with the requirements of the Rules of Ethical Conduct of the Agency's Employees, and ensure that the managers and employees of the structural subdivisions comply with these rules;

17) take measures to prevent corruption and other offenses in the system of providing public services in accordance with the requirements of the Law of the Republic of Uzbekistan «On combating corruption», as well as identify, analyze and eliminate the causes and conditions conducive to them, by developing and implementing measures to improve the law enforcement practice and legislation;

18) submit proposals to the Director for improving the efficiency, quality of provision, and accessibility of public services;

19) organize efficient work on consideration of appeals of individuals and legal entities, establish a direct and open dialogue with the population, systematically conduct personal receptions, including off-site receptions of individuals and representatives of legal entities, within the time frame and in accordance with the procedure established by the Law of the Republic of Uzbekistan «On appeals of individuals and legal entities»;

20) efficiently interact with the People's Reception Offices of the President of the Republic of Uzbekistan, actively participate in their activities, ensure timely and proper consideration of appeals of individuals and legal entities, coming from the Virtual Reception Office of the President of the Republic of Uzbekistan;

21) comply with the requirements of the legislation when working with information classified as state secrets, and confidential information.

22) ensuring the performance of tasks and tasks through a single inter-departmental electronic system of executive discipline."Ijro.gov.uz".

261. Proceeding from the directions of the activities of the agency to be considered, the following are the target tasks of the director positions:

1) first place of the director:

increasing new types of public services provided to the population through the Centers of public services;

to make proposals on improvement of public services;

ensure timely and qualitative provision of public services by state bodies and other organizations;

Increase the effectiveness of the activities of the Centers of public services and FHDYO bodies;

Increasing the number of branches of public service centers;

increasing the number of public services rendered;

2) director's place:

to guide the development of unified approaches to the design, development, implementation and integration of Information Systems, Resources and databases used in the provision of public services;

constant analysis of the state of digitization in the provision of public services;

management of implementation and improvement of electronic document circulation between government agencies and other organizations using inter-departmental information exchange infrastructure;

increasing the number of public services rendered in electronic form;

increase the number of automated social services;

increase the level of satisfaction of individuals and legal entities with public services;

to analyze the situation of penetration of public services into all regions of the Republic and to study the demand of the population residing in the regions for public services.

27. The heads of the structural subdivisions of the Agency's central office shall have the following main functional duties:

1) comply with the requirements of the Constitution and laws of the Republic of Uzbekistan, as well as other normative legal acts;

2) directly manage the activities of the structural subdivisions, and organize performance of tasks and functions assigned to these subdivisions;

3) coordinate, within the scope of their powers, the activities of the relevant territorial departments, public service centers, branches and civil registry offices;

4) systematically analyze the progress in achieving the projections and submit proposals to the Deputies of Director for taking additional measures to ensure that the territorial departments definitively achieve these projections;

5) ensure the execution of decisions and instructions of the President of the Republic of Uzbekistan and the Cabinet of Ministers of the Republic of Uzbekistan, implement comprehensive practical measures to strengthen performance discipline of the employees of the Ministry's structural subdivisions, as well as take measures to increase the personal responsibility of the employees of the structural subdivisions for timely and proper execution of the instructions in accordance with the Resolution of the President of the Republic of Uzbekistan dated April 11, 2017 No. PP-2881 «On personal responsibility of State Advisors to the President of the Republic of Uzbekistan, the heads of the Cabinet of Ministers and its complexes, state administration and economic management bodies, and khokimiyats of all levels for efficient and effective execution of acts and instructions of the President of the Republic of Uzbekistan, as well as for strengthening performance discipline» and the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan dated January 12, 1999 No. 12 «On measures to strengthen performance discipline»;

6) ensure timely and proper execution of decisions of the collegium of the Ministry, orders and instructions of the Minister of Justice of the Republic of Uzbekistan and his/her deputies;

7) ensure the development of quarterly work plans of structural subdivisions, submit them for approval, and ensure timely and proper implementation of the tasks and activities specified in them;

8) monitor the performance of the tasks assigned to the structural subdivisions, and provide practical and methodological assistance in the activities of the territorial departments, public service centers, branches and civil registry offices;

9) develop proposals for improving the legislation on the activities of the territorial departments, public service centers, branches and civil registry offices, and submit them to the Agency's management for consideration;

10) submit proposals to the Deputies of Director for the selection and placement of personnel in the structural subdivisions, ensure their guaranteed professionalism, competence, practical experience, high-level business and moral qualities, take measures to improve their professional qualifications, and build the personnel reserve in the structural subdivisions;

11) organize the proper development of draft normative legal acts by the structural subdivisions, consider and approve the draft documents prepared by the Agency's structural subdivisions for their further consideration, signing (approval) by the Agency's management, ensure their timely submission to the Ministry for further coordination (approval), as well as to the Cabinet of Ministers of the Republic of Uzbekistan in strict accordance with the requirements of the Regulations of the Administration of the President of the Republic of Uzbekistan and the Regulations of the Cabinet of Ministers of the Republic of Uzbekistan, and participate, on the instructions of the Ministry's management, in the elaboration of the draft normative legal acts at the Office of the Cabinet of Ministers of the Republic of Uzbekistan;

12) ensure that the departure and stay on official business trips are in full compliance with the requirements of the Resolutions of the President of the Republic of Uzbekistan dated March 5, 2014 No. PP-2142 «On measures to improve the procedure for the departure of officials to foreign countries» and dated August 3, 2017 No. PP-3170 «On measures to further increase the personal responsibility of officials for the efficiency of stay on foreign business trips and the organization of visits of foreign delegations to the Republic of Uzbekistan», ensure the validity, efficiency and effectiveness of official business trips, targeted and rational use of funds allocated for travel expenses;

13) conduct systematic critical analysis of the effectiveness and efficiency of the activities of the employees of the structural subdivisions, hear their personal reports at meetings, and take the necessary follow-up measures;

14) comply with the requirements of the Rules of Ethical Conduct of the Agency's Employees, and ensure that the employees of the structural subdivisions comply with these rules;

15) take measures to prevent corruption and other offenses in the structural subdivisions in accordance with the requirements of the Law of the Republic of Uzbekistan «On combating corruption», as well as identify, analyze and eliminate the causes and conditions conducive to them, by developing and implementing measures to improve the law enforcement practice and legislation;

16) submit proposals to the Agency's management for improving the efficiency, quality of provision, and accessibility of public services;

17) consider the appeals of individuals and legal entities, establish a direct and open dialogue with the population, systematically conduct personal receptions, including off-site receptions of individuals and representatives of legal entities, within the time frame and in accordance with the procedure established by the Law of the Republic of Uzbekistan «On appeals of individuals and legal entities»;

18) efficiently interact with the People's Reception Offices of the President of the Republic of Uzbekistan, actively participate in their activities, timely and properly consider the appeals of individuals and legal entities, coming from the Virtual Reception Office of the President of the Republic of Uzbekistan;

19) comply with the requirements of the legislation when working with information classified as state secrets, and confidential information.

28. The heads of the territorial departments shall have the following main functional duties:

1) comply with the requirements of the Constitution and laws of the Republic of Uzbekistan, as well as other normative legal acts;

2) perform overall management of the activities of the territorial departments, public service centers, branches and civil registry offices, and organize performance of tasks and functions assigned to then by the relevant resolutions of the President of the Republic of Uzbekistan, the Cabinet of Ministers of the Republic of Uzbekistan, other legislative acts, the orders of the Minister of Justice and the Director;

3) develop and take effective measures to definitively ensure the achievement of the projections related to the activities of the territorial departments;

4) ensure the execution of decisions and instructions of the President of the Republic of Uzbekistan and the Cabinet of Ministers of the Republic of Uzbekistan, implement comprehensive practical measures to strengthen performance discipline, as well as take measures to increase the personal responsibility of the employees of the territorial subdivisions for timely and proper execution of the instructions in accordance with the Resolution of the President of the Republic of Uzbekistan dated April 11, 2017 No. PP-2881 «On personal responsibility of State Advisors to the President of the Republic of Uzbekistan, the heads of the Cabinet of Ministers and its complexes, state administration and economic management bodies, and khokimiyats of all levels for efficient and effective execution of acts and instructions of the President of the Republic of Uzbekistan, as well as for strengthening performance discipline» and the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan dated January 12, 1999 No. 12 «On measures to strengthen performance discipline»;

5) ensure timely and proper execution of decisions of the collegium of the Ministry, orders and instructions of the Minister of Justice of the Republic of Uzbekistan and the Director;

6) interact with local state authorities and sectors for integrated socio-economic development on issues related to the provision of public services;

7) determine the powers of their deputies and other officials of the territorial departments, and establish the degree of personal responsibility of their deputies and other officials for the management of individual areas of the activities of the territorial departments;

8) organize the planning of the territorial departments, approve quarterly work plans of the territorial departments and deputies, and ensure the monitoring of their implementation;

9) conduct the selection and placement of personnel in the territorial departments, create the necessary conditions for their efficient activities, and build the personnel reserve of the territorial departments;

91) participate in resolving personnel issues at the civil registry offices in accordance with the established procedure;

10) ensure the guaranteed professionalism, competence, practical experience, high-level business and moral qualities of personnel offered for vacant positions included in the nomenclature of the Agency, as well as other personnel hired by the territorial departments;

11) resolve the issues of encouraging the employees of the territorial departments and the deputy or bringing them to disciplinary responsibility, including consideration of the expediency of their further stay in their positions, and implement systematic measures to increase their personal responsibility:

12) ensure that the employees of the territorial departments comply with the requirements of the Rules of Ethical Conduct of the Agency's Employees;

13) take measures to prevent corruption and other offenses in the system of the territorial department in accordance with the requirements of the Law of the Republic of Uzbekistan «On combating corruption», as well as identify, analyze and eliminate the causes and conditions conducive to them, by developing and implementing measures to improve the law enforcement practice and legislation;

14) systematically analyze the progress in achieving the projections and submit proposals to the Deputies of Director for taking additional measures to ensure that the territorial departments definitively achieve these projections;

15) conduct systematic critical analysis of the effectiveness and efficiency of the activities of the employees of the territorial subdivisions, hear their personal reports at meetings, and take the necessary follow-up measures;

16) develop proposals for improving the activities of the territorial departments, as well as improving the efficiency, quality of provision, and accessibility of public services, and submit them to the Agency's management for consideration;

17) monitor the activities of the public service centers, branches and civil registry offices that are part of the territorial departments;

18) consider the appeals of individuals and legal entities, establish a direct and open dialogue with the population, systematically conduct personal receptions, including off-site receptions of individuals and representatives of legal entities, within the time frame and in accordance with the procedure established by the Law of the Republic of Uzbekistan «On appeals of individuals and legal entities»;

19) efficiently interact with the People's Reception Offices of the President of the Republic of Uzbekistan, actively participate in their activities, timely and properly consider the appeals of individuals and legal entities, coming from the Virtual Reception Office of the President of the Republic of Uzbekistan;

20) make decisions on the payment of bonuses, allowances to the official salary, financial assistance, awarding, encouraging and imposing disciplinary sanctions in respect of the employees of the territorial departments, submit proposals to the Agency for awarding state and agency-level awards;

21) ensure the protection of information that constitutes state or other secrets protected by law.

Chapter 6. Responsibilities of the Agency's Managers

29. The Director shall be personally responsible for the following:

1) the performance of the tasks and functions assigned to the Agency;

2) the Agency's areas of responsibility provided for in clause 20 of these Regulations;

3) the proper performance of his/her functional duties specified in clause 25 of these Regulations.

30. The Deputies of Director shall be personally responsible for the following:

1) the performance of the tasks and functions assigned to the Agency (in the absence of the Director, on the basis of the relevant order);

2) the Agency's areas of responsibility provided for in clause 20 of these Regulations (in the absence of the Director, on the basis of the relevant order);

3) the proper performance of his/her functional duties specified in clause 26 and 261 of these Regulations.

31. The heads of the structural subdivisions of the central office shall be personally responsible for the following:

1) the performance of the tasks and functions assigned to the relevant structural subdivisions;

2) the areas of responsibility of the Agency's central office, provided for in clause 22 of these Regulations;

3) the proper performance of their functional duties specified in clause 27 of these Regulations.

32. The heads of the territorial departments shall be personally responsible for the following:

1) the performance of the tasks and functions assigned to the territorial departments;

2) the areas of responsibility of the territorial departments, provided for in clause 24 of these Regulations;

3) the proper performance of their functional duties specified in clause 28 of these Regulations.

Chapter 7. Organization of the Agency's Activities

§ 1. Management of the Agency

33. The Agency shall be headed by the Director appointed and dismissed by the President of the Republic of Uzbekistan.

34. The Director shall:

have a deputies appointed and dismissed by the Minister of Justice of the Republic of Uzbekistan in coordination with the Administration of the President of the Republic of Uzbekistan;

in his/her activities, be subordinate and accountable to the Minister of Justice of the Republic of Uzbekistan.

in respect of his/her status and conditions of remuneration, medical and transport services, be equal to the Deputy Minister of Justice of the Republic of Uzbekistan;

35. To perform the assigned tasks, the Director shall:

1) perform overall management of the Agency's activities;

2) appoint and dismiss the Agency's employees in accordance with the established procedure;

3) hear the reports of the heads of the territorial departments;

4) submit (introduce) the following to the Minister of Justice of the Republic of Uzbekistan:

drafts of normative legal acts and other documents on issues falling within the competence of the Agency;

proposals for amending the organizational and staff structures of the Agency, its territorial departments, public service centers, branches and civil registry offices;

submissions on the appointment and dismissal of the persons specified in paragraph two of clause 38 of these Regulations;

proposals for assigning class ranks to the Agency's employees;

proposals for encouraging the Agency's employees, and recommending them to state awards;

report on the results of the Agency's activities;

5) within his/her competence, issue orders, give directions and instructions that are binding on all employees of the Agency;

6) determine, in accordance with the legislation, the procedure and conditions for paying allowances, bonuses and other remuneration to the Agency's employees within the allocated funds;

7) be personally responsible for the performance of the tasks assigned to the Agency;

8) organize the efficient distribution of the Agency's forces and resources;

9) hold operational meetings on issues related to the Agency's activities;

10) exercise other powers in accordance with the legislation and these Regulations.

36. In the absence of a director, his powers are exercised by the first place of the director, and in the absence of which he fulfills the place according to the order of the director.

37. The Director shall be included in the collegium of the Ministry by virtue of his/her position.

38. Appointment and dismissal of the employees of the Agency's system shall be as follows:

the heads of departments, their deputies, and the heads of the divisions of the Agency's central office, as well as the heads of territorial departments and their deputies — by the Minister of Justice of the Republic of Uzbekistan upon the recommendation of the Director;

other employees of the managerial personnel and the employees of the technical and service personnel of the Agency's central office — by the Director;

the employees of the managerial personnel of the territorial departments, as well as the directors of the public service centers and the heads of the civil registry offices — by the heads of the territorial departments in coordination with the Agency;

the technical and service employees of the territorial departments, as well as other employees of the public service centers, branches and civil registry offices — by the heads of the territorial departments.

§ 2. Procedure for Interaction of the Structural Subdivisions of the Agency's Central Office with the Territorial Departments, Public Service Centers, Branches and Civil Registry Offices

39. The cooperation of the territorial departments of the Agency's central office with the public service centers, branches and civil registry offices shall be provided by the heads of the structural subdivisions of the Agency's central office.

The territorial departments of the Agency's central office, the public service centers, branches and civil registry offices shall cooperate in accordance with the area of their activities and:

1) deliver instructions to the territorial departments, public services centers, branches and civil registry offices, and monitor their execution;

2) send requests to the territorial departments, public services centers, branches and civil registry offices directly regarding their activities, and monitor their execution;

3) inspect and study the practical activities of the territorial departments, public service centers, branches and civil registry offices, summarize the results, develop and take measures to improve their activities;

4) organize the study of statistical data, information materials and reports on the activities of the territorial departments, public service centers, branches and civil registry offices, and other information;

5) analyze the work plans of the territorial departments, public service centers, branches and civil registry offices, and take measures to improve the planning of their activities;

6) consider the proposals received from the territorial departments, public service centers, branches and civil registry offices;

7) organize the participation of the territorial departments, public services centers, branches and civil registry offices in the elaboration of draft normative legal acts, consider proposals for improving legislative acts in the field of public services and civil registry;

40. The territorial departments, public service centers and branches shall interact with the structural subdivisions of the Agency's central office, as well as:

1) report on the execution of the instructions of the Agency's management;

2) provide the Agency's central office with the information on the results of activities for the implementation of the legislation in the field of providing public services;

3) report on the results of elimination of shortcomings and irregularities identified as a result of inspections and study of their activities;

4) submit reports on the results of their activities to the Agency's central office in accordance with the established procedure and within the established time frame;

5) provide the Agency's central office with the information on the results of the activities of the public service centers and branches;

6) submit to the Agency's central office the proposals aimed at resolving problems in the field of providing public services;

7) inform about the results of inspections of their activities by the authorized bodies.

401. The civil registry offices shall cooperate with the structural subdivisions of the central office and the territorial departments of the Agency, in particular:

1) inform about the execution of the instructions of the management of the Agency and territorial departments;

2) provide the territorial departments with the information on the results of activities for the implementation of the legislative acts in the field of civil registry;

3) inform about the results of elimination of the violations of laws and shortcomings in the work, identified as a result of inspections and study of their activities;

4) submit reports on the results of their work to the territorial departments in accordance with the established procedure and within the established time frame;

5) submit to the Agency's central office the proposals and recommendations for eliminating problems in the field of civil registry;

6) inform about the results of inspection of their activities by the authorized bodies.

41. Disagreements arising in the process of interaction of the structural subdivisions of the Agency's central office, the territorial departments, public service centers, branches and civil registry offices shall be considered on the instructions of the Deputies of Director.

If the disagreements are not settled after such consideration, the decision on them shall be made directly by the Director.

§ 3. Interaction of the Agency with Other State Administration and Economic Management Bodies, Local State Authorities and Other Organizations

42. In performing the tasks and functions assigned to it, the Agency shall interact with other state administration and economic management bodies, local state authorities and other organizations.

The territorial departments shall interact, within their competence, with territorial subdivisions of other state administration and economic management bodies, local state authorities and other organizations.

State bodies and other organizations whose services are provided through the public service centers shall timely provide information on the details of bank and treasury accounts for transferring the relevant funds, including information on changes in these accounts.

43. The territorial departments shall closely interact with the sectors for comprehensive socio-economic development in the development and implementation of road maps for the socio-economic development of the respective territories.

Chapter 8. Evaluation Criteria and Operational Indicators of the Efficiency and Effectiveness of the Agency's Activities

44. The efficiency and effectiveness of the Agency's activities shall be subject to regular evaluation.

45. The evaluation of the efficiency and effectiveness of the Agency's activities shall be based on the evaluation criteria and operational indicators of the efficiency and effectiveness of the Agency's activities, approved by the Ministry.

46. Based on the results of the evaluation of the efficiency and effectiveness of the Agency's activities, measures shall be taken to:

encourage (reward) the managers and employees of the Agency, or bring them to disciplinary responsibility;

eliminate the shortcomings identified in the activities of the Agency, and further improve its activities.

The procedure and methodology for evaluating the efficiency and effectiveness of the Agency's activities shall be determined by the legislation.

Chapter 9. Financing and Material and Technical Support of the Agency, and Remuneration, Financial Encouragement and Social Protection of its Employees

47. The Agency shall be financed from the following sources:

1) from the Agency's extra-budgetary fund, and other sources not prohibited by the legislation:

the remuneration of the employees of the Agency's central office, its territorial departments, Public Service Centers and their branches, as well as the civil registry archives;

the financial encouragement and social protection of the employees of the Agency's central office, its territorial departments, Public Service Centers and their branches, as well as civil registry offices, the payment of allowances and surcharges to them for class ranks and seniority, the maintenance of additional staff units, including the maintenance of additional staff units of the civil registry offices and staff units of archivists of the Agency's territorial departments, the financing of activities related to the digitization of archival documents;

the formation and strengthening of the material and technical base, the current maintenance of the Agency's central office, its territorial departments, Public Service Centers and their branches, as well as civil registry offices;

the covering of the expenses associated with the production of letterheads of stamp certificates and civil registry records;

the maintenance and technical support of the Automated System of State Registration and Registration of Business Entities and the information system «Unified Electronic Civil Registry Archive»;

2) from the budget of the Republic of Karakalpakstan, the local budgets of provinces and Tashkent city, as well as other sources not prohibited by the legislation — the remuneration of the employees of the civil registry offices;

3) from the local budgets and other funds not prohibited by the legislation — the provision of individual buildings for the branches of the Public Service Centers with furniture, office equipment, and appliances.

48. The funds of the Agency's extra-budgetary fund shall be generated from the following revenues:

the entire amount of the state fee received for the state registration of business entities;

the funds in the amount of 20 percent of the amount of paid state fees, charges and all types of payments for the public services provided through the Public Service Centers and their branches;

the funds in the amount of 10 percent of the amount of paid state fees, charges and all types of payments for the public services provided on the basis of applicants' appeals independently submitted through the Single Portal of Interactive Public Services of the Republic of Uzbekistan;

the funds in the amount of 16 percent of the amount of state fees collected by the civil registry offices;

the funds in the amount of 85 percent of the amount of the stamp duty collected for the issuance of stamp certificates;

the amount of administrative fines applied for violation by officials of the procedure for providing public services;

the part of the funds received from the provision of fee-based services in accordance with clauses 51 and 511 of these Regulations, in the amount determined by the Minister of Justice of the Republic of Uzbekistan;

the revenues from the placement of idle funds on deposits of commercial banks;

other sources not prohibited by the legislation.

49. The funds of the Agency's extra-budgetary fund shall be used for the following:

the material and technical support of the Agency, its territorial departments, public service centers and their branches, as well as civil registry offices;

the construction of buildings, repair of equipment and buildings of the Agency, its territorial departments, public service centers and their branches, as well as civil registry offices;

the financial encouragement and social protection of the employees of the Agency, its territorial departments, public service centers and their branches, as well as civil registry offices (construction of housing for employees, sanatorium and medical services, payment of bonuses, establishment of allowances and surcharges, financial assistance, etc.);

the official travel expenses of the management and employees of the Agency, its territorial departments, public service centers and their branches, as well as civil registry offices, including to foreign countries;

the payment of allowances and surcharges for class ranks and seniority to the employees of the Agency, its territorial departments, public service centers and their branches, as well as civil registry offices;

the payment of compensation for rent (lease) of residential premises to the employees of the Agency and its territorial departments in accordance with the established procedure;

the training, advanced training and internship of the employees of the Agency, its territorial departments, public service centers and their branches, as well as civil registry offices, including the arrangement of visits to foreign countries, participation in conferences, seminars and other events held in foreign countries;

the arrangement of visits of delegations of foreign states and international organizations to the Republic of Uzbekistan on issues related to the Agency's activities;

the communal and operational and other current expenses of the Agency, its territorial departments, public service centers and their branches, as well as civil registry offices;

the maintenance of additional staff units of the Agency, its territorial departments, public service centers and their branches, as well as civil registry offices;

the maintenance and technical support of the Automated System of State Registration and Registration of Business Entities;

other measures aimed at improving the activities of the Agency, its territorial departments, public service centers and their branches, as well as civil registry offices;

491. The funds received by the Agency's extra-budgetary fund in the amount of 16 percent of the amount of state fees collected by the civil registry offices, 85 percent of the amount of the stamp duty collected for the issuance of stamp certificates, and the part of the funds received from the provision of fee-based services in accordance with clause 511 in the amount determined by the Minister of Justice of the Republic of Uzbekistan shall be primarily spent on the covering of the expenses associated with the production of letterheads of stamp certificates and civil registry records, the strengthening of the material and technical base and the current maintenance of the civil registry offices, the financial encouragement and social protection of employees, the payment of allowances and surcharges for class ranks and seniority to employees, the maintenance of additional staff units of the civil registry offices and staff units of archivists of the territorial departments of the Agency, the maintenance of the information system «Unified Electronic Civil Registry Archive» and the digitization of archival documents, as well as the financing of other activities aimed at improving the activities of the civil registry offices.

50. The procedure for using the funds of the Agency's extra-budgetary fund shall be determined by the Ministry in coordination with the Ministry of Finance of the Republic of Uzbekistan.

51. The funds received from the provision of fee-based services in the public service centers (technical services, including those necessary for providing public services, consulting services, preparation of business plans, advertising services, activities for the production of seals and stamps, other additional (related) services) shall be spent on the material and technical support of the Agency, its territorial departments and public service centers, as well as the financial encouragement and social protection of their employees.

The list and tariffs of fee-based services, and the procedure for their distribution shall be approved by the Ministry in coordination with the Ministry of Finance of the Republic of Uzbekistan.

511. The funds received from the provision of fee-based services in the civil registry offices shall be spent on the material and technical support of the civil registry offices, as well as the financial encouragement and social protection of their employees.

The list and tariffs of fee-based services, and the procedure for their distribution shall be approved by the Ministry in coordination with the Ministry of Finance of the Republic of Uzbekistan.

52. The Minister of Justice of the Republic of Uzbekistan shall have the right to use the extra-budgetary funds of the bodies and institutions of justice for the purposes specified in clauses 49 and 491 of these Regulations, in case of insufficient funds received from the sources specified in clauses 48, 51 and 511 of these Regulations.

53. In respect of their status and conditions of remuneration, the employees of the Agency and its territorial departments shall be equal to the employees of the Ministry and its territorial departments, respectively.

The employees of the central office of the Agency shall retain the conditions of medical support established for the employees of the central office of the Ministry.

In respect of the amount of their official salaries, allowances to official salaries (a coefficient of stimulation of labor) established by the legislation, conditions for provision of bonuses and financial assistance, the employees of the Public Service Centers and their branches shall be equal to the employees of the divisions of the territorial departments of the Agency.

In respect of the amount of their official salaries, allowances to official salaries (a coefficient of stimulation of labor) established by the legislation, conditions for provision of bonuses and financial assistance, the employees of the civil registry offices shall be equal to the employees of the divisions of the territorial departments of the Agency, including the head of the civil registry office — to the head of the division, the inspector of the 1st category — to the chief specialist, the inspector of the 2nd category — to the leading specialist.

Chapter 10. Reporting of the Agency to the Ministry

54. The Director shall systematically report to the Ministry on the Agency's activities.

55. The Ministry shall constantly monitor the activities of the Agency's managers for their efficient performance of the tasks assigned to them, and objectively evaluate the efficiency of the Agency's activities.

56. Based on the results of monitoring and evaluation, the particularly distinguished managers, officials and employees of the Agency shall be encouraged or brought to responsibility for serious shortcomings, up to and including dismissal from their posts.

Chapter 11. Final Provisions

57. Reorganization and liquidation of the Agency shall be carried out in accordance with the procedure established by the legislation.

58. Those guilty of violating these Regulations shall be held liable in accordance with the established procedure.

ANNEX No. 2 to the Resolution of the Cabinet of Ministers dated January 31, 2018 No. 70

THE ACTION PLAN

to Implement the List of «One Window» Public Services Provided Exclusively through the Public Service Centers, which Are to Be Gradually Introduced in 2018-2020, approved by Decree of the President of the Republic of Uzbekistan dated December 12, 2017 No. UP-5278

# Name of public services Implementation arrangements Deadline Responsible entities 1. Connection to mechanical, electrical and plumbing systems on a turnkey basis. 1. Analyze the current procedure for providing the relevant types of public services. Prepare detailed information on: the procedure and time frame for providing public services, the documents submitted by applicants, and the legal acts regulating this procedure; the number of persons involved in the process of providing public services, and their loading; the actual expenses of authorized organizations for providing public services; the location of buildings where public services are directly provided; the average number of applicants applying for public services per day (month and year); the actual expenses incurred by the applicants, including the amount of the relevant charges and other payments; topical issue that may arise in organizations that provide public services, including in terms of material and technical support. January 30, 2018 JSC «Uzbekenergo», JSC «Uztransgaz», SUE «Suvsoz», UE PA «Toshissiqquvvati», Ministry of Housing and Communal Services, Public Services Agency under the Ministry of Justice of Uzbekistan (hereinafter — Agency), Ministry for Development of Information Technologies and Communications 2. Conduct an inventory of information systems and resources in the relevant organizations. Take measures to ensure the integration of information systems and resources into a single system of inter-agency electronic interaction. February 25, 2018 3. Develop a draft normative legal act on the approval of administrative regulations on the provision of the relevant public services, including those providing for the abolition of requesting citizens to provide documents and information received from other state bodies and other organizations through inter-agency electronic interaction, the simplification of procedures for providing public services, the reduction of the time frame for consideration of appeals, the approval of forms and letterheads, etc. March 1, 2018 4. Coordinate the draft normative legal act with the concerned ministries and agencies, as well as finalize it if necessary. March 10, 2018 5. Submit the draft normative legal act to the Cabinet of Ministers for approval. March 15, 2018 6. Optimize the placement of service personnel in order to reduce the waiting time of citizens and eliminate the likelihood of mass gathering of applicants for the public service and prevent the occurrence of discontent. Consider and organize the provision of mobile public services by visiting remote regions. March 25, 2018 7. Implement the capability of applying for the service in electronic form at the Single Portal of Interactive Public Services. March 25, 2018 2. Coordination of changes in the appearance of a building and structure (repair of the facade). 1. Analyze the current procedure for providing the relevant types of public services. Prepare detailed information on: the procedure and time frame for providing public services, the documents submitted by applicants, and the legal acts regulating this procedure; the number of persons involved in the process of providing public services, and their loading; the actual expenses of authorized organizations for providing public services; the location of buildings where public services are directly provided; the average number of applicants applying for public services per day (month and year); the actual expenses incurred by the applicants, including the amount of the relevant charges and other payments; topical issue that may arise in organizations that provide public services, including in terms of material and technical support. January 30, 2018 State Committee for Architecture and Construction, Agency, Ministry for Development of Information Technologies and Communications 3. Permission for the repurposing and reconstruction of a facility. 4. Development of an architectural and planning assignment. 5. Coordination of design documentation. 6. Permission for construction and installation works. 7. Permission for individual housing construction (reconstruction). 2. Conduct an inventory of information systems and resources in the relevant organizations. Take measures to ensure the integration of information systems and resources into a single system of inter-agency electronic interaction. February 25, 2018 3. Develop a draft normative legal act on the approval of administrative regulations on the provision of the relevant public services, including those providing for the abolition of requesting citizens to provide documents and information received from other state bodies and other organizations through inter-agency electronic interaction, the simplification of procedures for providing public services, the reduction of the time frame for consideration of appeals, the approval of forms and letterheads, etc. March 1, 2018 4. Coordinate the draft normative legal act with the concerned ministries and agencies, as well as finalize it if necessary. March 10, 2018 5. Submit the draft normative legal act to the Cabinet of Ministers for approval. March 15, 2018 6. Optimize the placement of service personnel in order to reduce the waiting time of citizens and eliminate the likelihood of mass gathering of applicants for the public service and prevent the occurrence of discontent. Consider and organize the provision of mobile public services by visiting remote regions. March 25, 2018 7. Implement the capability of applying for the service in electronic form at the Single Portal of Interactive Public Services. March 25, 2018 8. Acceptance of a completely constructed (reconstructed) facility for operation. 1. Analyze the current procedure for providing the relevant types of public services. Prepare detailed information on: the procedure and time frame for providing public services, the documents submitted by applicants, and the legal acts regulating this procedure; the number of persons involved in the process of providing public services, and their loading; the actual expenses of authorized organizations for providing public services; the location of buildings where public services are directly provided; the average number of applicants applying for public services per day (month and year); the actual expenses incurred by the applicants, including the amount of the relevant charges and other payments; topical issue that may arise in organizations that provide public services, including in terms of material and technical support. January 30, 2018 Agency, khokimiyats of districts (cities), Ministry for Development of Information Technologies and Communications 9. Permission for cutting tree and shrub plantations that are not included in the forest fund. 2. Conduct an inventory of information systems and resources in the relevant organizations. Take measures to ensure the integration of information systems and resources into a single system of inter-agency electronic interaction. February 25, 2018 3. Develop a draft normative legal act on the approval of administrative regulations on the provision of the relevant public services, including those providing for the abolition of requesting citizens to provide documents and information received from other state bodies and other organizations through inter-agency electronic interaction, the simplification of procedures for providing public services, the reduction of the time frame for consideration of appeals, the approval of forms and letterheads, etc. March 1, 2018 4. Coordinate the draft normative legal act with the concerned ministries and agencies, as well as finalize it if necessary. March 10, 2018 5. Submit the draft normative legal act to the Cabinet of Ministers for approval. March 15, 2018 6. Optimize the placement of service personnel in order to reduce the waiting time of citizens and eliminate the likelihood of mass gathering of applicants for the public service and prevent the occurrence of discontent. Consider and organize the provision of mobile public services by visiting remote regions. March 25, 2018 7. Implement the capability of applying for the service in electronic form at the Single Portal of Interactive Public Services. March 25, 2018 10. Permission for special water use or water consumption. 1. Analyze the current procedure for providing the relevant types of public services. Prepare detailed information on: the procedure and time frame for providing public services, the documents submitted by applicants, and the legal acts regulating this procedure; the number of persons involved in the process of providing public services, and their loading; the actual expenses of authorized organizations for providing public services; the location of buildings where public services are directly provided; the average number of applicants applying for public services per day (month and year); the actual expenses incurred by the applicants, including the amount of the relevant charges and other payments; topical issue that may arise in organizations that provide public services, including in terms of material and technical support. January 30, 2018 State Committee on Ecology and Environmental Protection, Ministry of Agriculture and Water Resources, Agency, Ministry for Development of Information Technologies and Communications 2. Conduct an inventory of information systems and resources in the relevant organizations. Take measures to ensure the integration of information systems and resources into a single system of inter-agency electronic interaction. February 25, 2018 3. Develop a draft normative legal act on the approval of administrative regulations on the provision of the relevant public services, including those providing for the abolition of requesting citizens to provide documents and information received from other state bodies and other organizations through inter-agency electronic interaction, the simplification of procedures for providing public services, the reduction of the time frame for consideration of appeals, the approval of forms and letterheads, etc. March 1, 2018 4. Coordinate the draft normative legal act with the concerned ministries and agencies, as well as finalize it if necessary. March 10, 2018 5. Submit the draft normative legal act to the Cabinet of Ministers for approval. March 15, 2018 6. Optimize the placement of service personnel in order to reduce the waiting time of citizens and eliminate the likelihood of mass gathering of applicants for the public service and prevent the occurrence of discontent. Consider and organize the provision of mobile public services by visiting remote regions. March 25, 2018 7. Implement the capability of applying for the service in electronic form at the Single Portal of Interactive Public Services. March 25, 2018 11. Permission for special use of flora resources. 1. Analyze the current procedure for providing the relevant types of public services. Prepare detailed information on: the procedure and time frame for providing public services, the documents submitted by applicants, and the legal acts regulating this procedure; the number of persons involved in the process of providing public services, and their loading; the actual expenses of authorized organizations for providing public services; the location of buildings where public services are directly provided; the average number of applicants applying for public services per day (month and year); the actual expenses incurred by the applicants, including the amount of the relevant charges and other payments; topical issue that may arise in organizations that provide public services, including in terms of material and technical support. January 30, 2018 State Committee on Ecology and Environmental Protection, State Committee on Forestry, khokimiyats of districts (cities), Agency, Ministry for Development of Information Technologies and Communications 2. Conduct an inventory of information systems and resources in the relevant organizations. Take measures to ensure the integration of information systems and resources into a single system of inter-agency electronic interaction. February 25, 2018 3. Develop a draft normative legal act on the approval of administrative regulations on the provision of the relevant public services, including those providing for the abolition of requesting citizens to provide documents and information received from other state bodies and other organizations through inter-agency electronic interaction, the simplification of procedures for providing public services, the reduction of the time frame for consideration of appeals, the approval of forms and letterheads, etc. March 1, 2018 4. Coordinate the draft normative legal act with the concerned ministries and agencies, as well as finalize it if necessary. March 10, 2018 5. Submit the draft normative legal act to the Cabinet of Ministers for approval. March 15, 2018 6. Optimize the placement of service personnel in order to reduce the waiting time of citizens and eliminate the likelihood of mass gathering of applicants for the public service and prevent the occurrence of discontent. Consider and organize the provision of mobile public services by visiting remote regions. March 25, 2018 7. Implement the capability of applying for the service in electronic form at the Single Portal of Interactive Public Services. March 25, 2018 12. Submission of applications for the admission of children to state preschool educational institutions. 1. Analyze the current procedure for providing the relevant types of public services. Prepare detailed information on: the procedure and time frame for providing public services, the documents submitted by applicants, and the legal acts regulating this procedure; the number of persons involved in the process of providing public services, and their loading; the actual expenses of authorized organizations for providing public services; the location of buildings where public services are directly provided; the average number of applicants applying for public services per day (month and year); the actual expenses incurred by the applicants, including the amount of the relevant charges and other payments; topical issue that may arise in organizations that provide public services, including in terms of material and technical support. January 30, 2018 Ministry of Preschool Education, Agency, Ministry for Development of Information Technologies and Communications 2. Conduct an inventory of information systems and resources in the relevant organizations. Take measures to ensure the integration of information systems and resources into a single system of inter-agency electronic interaction. February 25, 2018 3. Develop a draft normative legal act on the approval of administrative regulations on the provision of the relevant public services, including those providing for the abolition of requesting citizens to provide documents and information received from other state bodies and other organizations through inter-agency electronic interaction, the simplification of procedures for providing public services, the reduction of the time frame for consideration of appeals, the approval of forms and letterheads, etc. March 1, 2018 4. Coordinate the draft normative legal act with the concerned ministries and agencies, as well as finalize it if necessary. March 10, 2018 5. Submit the draft normative legal act to the Cabinet of Ministers for approval. March 15, 2018 6. Optimize the placement of service personnel in order to reduce the waiting time of citizens and eliminate the likelihood of mass gathering of applicants for the public service and prevent the occurrence of discontent. Consider and organize the provision of mobile public services by visiting remote regions. March 25, 2018 7. Implement the capability of applying for the service in electronic form at the Single Portal of Interactive Public Services. March 25, 2018 13. Registration of a citizen with the contributory pension system. 1. Analyze the current procedure for providing the relevant types of public services. Prepare detailed information on: the procedure and time frame for providing public services, the documents submitted by applicants, and the legal acts regulating this procedure; the number of persons involved in the process of providing public services, and their loading; the actual expenses of authorized organizations for providing public services; the location of buildings where public services are directly provided; the average number of applicants applying for public services per day (month and year); the actual expenses incurred by the applicants, including the amount of the relevant charges and other payments; topical issue that may arise in organizations that provide public services, including in terms of material and technical support. January 30, 2018 JSCB «Xalq Bank», Agency, Ministry for Development of Information Technologies and Communications 2. Conduct an inventory of information systems and resources in the relevant organizations. Take measures to ensure the integration of information systems and resources into a single system of inter-agency electronic interaction. February 25, 2018 3. Develop a draft normative legal act on the approval of administrative regulations on the provision of the relevant public services, including those providing for the abolition of requesting citizens to provide documents and information received from other state bodies and other organizations through inter-agency electronic interaction, the simplification of procedures for providing public services, the reduction of the time frame for consideration of appeals, the approval of forms and letterheads, etc. March 1, 2018 4. Coordinate the draft normative legal act with the concerned ministries and agencies, as well as finalize it if necessary. March 10, 2018 5. Submit the draft normative legal act to the Cabinet of Ministers for approval. March 15, 2018 6. Optimize the placement of service personnel in order to reduce the waiting time of citizens and eliminate the likelihood of mass gathering of applicants for the public service and prevent the occurrence of discontent. Consider and organize the provision of mobile public services by visiting remote regions. March 25, 2018 7. Implement the capability of applying for the service in electronic form at the Single Portal of Interactive Public Services. March 25, 2018 14. Registration of birth 1. Analyze the current procedure for providing the relevant types of public services. Prepare detailed information on: the procedure and time frame for providing public services, the documents submitted by applicants, and the legal acts regulating this procedure; the number of persons involved in the process of providing public services, and their loading; the actual expenses of authorized organizations for providing public services; the location of buildings where public services are directly provided; the average number of applicants applying for public services per day (month and year); the actual expenses incurred by the applicants, including the amount of the relevant charges and other payments; topical issue that may arise in organizations that provide public services, including in terms of material and technical support. May 30, 2018 Ministry of Justice, Agency, Ministry for Development of Information Technologies and Communications 15. Placement of an apostille on official documents issued by the bodies and institutions of justice. 16. Issuance of archival documents by civil registry offices and notary bodies. 2. Conduct an inventory of information systems and resources in the relevant organizations. Take measures to ensure the integration of information systems and resources into a single system of inter-agency electronic interaction. June 25, 2018 3. Develop a draft normative legal act on the approval of administrative regulations on the provision of the relevant public services, including those providing for the abolition of requesting citizens to provide documents and information received from other state bodies and other organizations through inter-agency electronic interaction, the simplification of procedures for providing public services, the reduction of the time frame for consideration of appeals, the approval of forms and letterheads, etc. July 1, 2018 4. Coordinate the draft normative legal act with the concerned ministries and agencies, as well as finalize it if necessary. July 10, 2018 5. Submit the draft normative legal act to the Cabinet of Ministers for approval. July 15, 2018 6. Optimize the placement of service personnel in order to reduce the waiting time of citizens and eliminate the likelihood of mass gathering of applicants for the public service and prevent the occurrence of discontent. Consider and organize the provision of mobile public services by visiting remote regions. August 1, 2018 7. Implement the capability of applying for the service in electronic form at the Single Portal of Interactive Public Services. August 1, 2018 17. Issuance of a reference concerning the presence or absence of prior conviction. 1. Analyze the current procedure for providing the relevant types of public services. Prepare detailed information on: the procedure and time frame for providing public services, the documents submitted by applicants, and the legal acts regulating this procedure; the number of persons involved in the process of providing public services, and their loading; the actual expenses of authorized organizations for providing public services; the location of buildings where public services are directly provided; the average number of applicants applying for public services per day (month and year); the actual expenses incurred by the applicants, including the amount of the relevant charges and other payments; topical issue that may arise in organizations that provide public services, including in terms of material and technical support. May 30, 2018 Ministry of Internal Affairs, Agency, Ministry for Development of Information Technologies and Communications 2. Conduct an inventory of information systems and resources in the relevant organizations. Take measures to ensure the integration of information systems and resources into a single system of inter-agency electronic interaction. June 25, 2018 3. Develop a draft normative legal act on the approval of administrative regulations on the provision of the relevant public services, including those providing for the abolition of requesting citizens to provide documents and information received from other state bodies and other organizations through inter-agency electronic interaction, the simplification of procedures for providing public services, the reduction of the time frame for consideration of appeals, the approval of forms and letterheads, etc. July 1, 2018 4. Coordinate the draft normative legal act with the concerned ministries and agencies, as well as finalize it if necessary. July 10, 2018 5. Submit the draft normative legal act to the Cabinet of Ministers for approval. July 15, 2018 6. Optimize the placement of service personnel in order to reduce the waiting time of citizens and eliminate the likelihood of mass gathering of applicants for the public service and prevent the occurrence of discontent. Consider and organize the provision of mobile public services by visiting remote regions. August 1, 2018 7. Implement the capability of applying for the service in electronic form at the Single Portal of Interactive Public Services. August 1, 2018 18. Issuance of a reference concerning the presence or absence of tax and other debts of a taxpayer - an individual. 1. Analyze the current procedure for providing the relevant types of public services. Prepare detailed information on: the procedure and time frame for providing public services, the documents submitted by applicants, and the legal acts regulating this procedure; the number of persons involved in the process of providing public services, and their loading; the actual expenses of authorized organizations for providing public services; the location of buildings where public services are directly provided; the average number of applicants applying for public services per day (month and year); the actual expenses incurred by the applicants, including the amount of the relevant charges and other payments; topical issue that may arise in organizations that provide public services, including in terms of material and technical support. May 30, 2018 State Tax Committee, Agency, Ministry for Development of Information Technologies and Communications 19. Issuance of INN (taxpayer identification number) to individuals. 2. Conduct an inventory of information systems and resources in the relevant organizations. Take measures to ensure the integration of information systems and resources into a single system of inter-agency electronic interaction. June 25, 2018 3. Develop a draft normative legal act on the approval of administrative regulations on the provision of the relevant public services, including those providing for the abolition of requesting citizens to provide documents and information received from other state bodies and other organizations through inter-agency electronic interaction, the simplification of procedures for providing public services, the reduction of the time frame for consideration of appeals, the approval of forms and letterheads, etc. July 1, 2018 4. Coordinate the draft normative legal act with the concerned ministries and agencies, as well as finalize it if necessary. July 10, 2018 5. Submit the draft normative legal act to the Cabinet of Ministers for approval. July 15, 2018 6. Optimize the placement of service personnel in order to reduce the waiting time of citizens and eliminate the likelihood of mass gathering of applicants for the public service and prevent the occurrence of discontent. Consider and organize the provision of mobile public services by visiting remote regions. August 1, 2018 7. Implement the capability of applying for the service in electronic form at the Single Portal of Interactive Public Services. August 1, 2018 20. Residence registration, cancellation of residence registration, registration at place of stay. 1. Analyze the current procedure for providing the relevant types of public services. Prepare detailed information on: the procedure and time frame for providing public services, the documents submitted by applicants, and the legal acts regulating this procedure; the number of persons involved in the process of providing public services, and their loading; the actual expenses of authorized organizations for providing public services; the location of buildings where public services are directly provided; the average number of applicants applying for public services per day (month and year); the actual expenses incurred by the applicants, including the amount of the relevant charges and other payments; topical issue that may arise in organizations that provide public services, including in terms of material and technical support. September 30, 2018 Ministry of Internal Affairs, Agency, Ministry for Development of Information Technologies and Communications 21. Issuance and extension of a temporary residence permit (residence registration). 2. Conduct an inventory of information systems and resources in the relevant organizations. Take measures to ensure the integration of information systems and resources into a single system of inter-agency electronic interaction. October 25, 2018 3. Develop a draft normative legal act on the approval of administrative regulations on the provision of the relevant public services, including those providing for the abolition of requesting citizens to provide documents and information received from other state bodies and other organizations through inter-agency electronic interaction, the simplification of procedures for providing public services, the reduction of the time frame for consideration of appeals, the approval of forms and letterheads, etc. November 1, 2018 4. Coordinate the draft normative legal act with the concerned ministries and agencies, as well as finalize it if necessary. November 10, 2018 5. Submit the draft normative legal act to the Cabinet of Ministers for approval. November 15, 2018 6. Optimize the placement of service personnel in order to reduce the waiting time of citizens and eliminate the likelihood of mass gathering of applicants for the public service and prevent the occurrence of discontent. Consider and organize the provision of mobile public services by visiting remote regions. December 1, 2018 7. Implement the capability of applying for the service in electronic form at the Single Portal of Interactive Public Services. December 1, 2018 22. Military registration. 1. Analyze the current procedure for providing the relevant types of public services. Prepare detailed information on: the procedure and time frame for providing public services, the documents submitted by applicants, and the legal acts regulating this procedure; the number of persons involved in the process of providing public services, and their loading; the actual expenses of authorized organizations for providing public services; the location of buildings where public services are directly provided; the average number of applicants applying for public services per day (month and year); the actual expenses incurred by the applicants, including the amount of the relevant charges and other payments; topical issue that may arise in organizations that provide public services, including in terms of material and technical support. 2. Conduct an inventory of information systems and resources in the relevant organizations. Take measures to ensure the integration of information systems and resources into a single system of inter-agency electronic interaction. September 30, 2018 Ministry of Defense, Agency, Ministry for Development of Information Technologies and Communications 3. Develop a draft normative legal act on the approval of administrative regulations on the provision of the relevant public services, including those providing for the abolition of requesting citizens to provide documents and information received from other state bodies and other organizations through inter-agency electronic interaction, the simplification of procedures for providing public services, the reduction of the time frame for consideration of appeals, the approval of forms and letterheads, etc. October 25, 2018 4. Coordinate the draft normative legal act with the concerned ministries and agencies, as well as finalize it if necessary. November 1, 2018 November 10, 2018 5. Submit the draft normative legal act to the Cabinet of Ministers for approval. November 15, 2018 6. Optimize the placement of service personnel in order to reduce the waiting time of citizens and eliminate the likelihood of mass gathering of applicants for the public service and prevent the occurrence of discontent. Consider and organize the provision of mobile public services by visiting remote regions. December 1, 2018 7. Implement the capability of applying for the service in electronic form at the Single Portal of Interactive Public Services. December 1, 2018 23. Submission of an application for the installation of a metering device (meter) for electricity, natural gas, and water. 1. Analyze the current procedure for providing the relevant types of public services. Prepare detailed information on: the procedure and time frame for providing public services, the documents submitted by applicants, and the legal acts regulating this procedure; the number of persons involved in the process of providing public services, and their loading; the actual expenses of authorized organizations for providing public services; the location of buildings where public services are directly provided; the average number of applicants applying for public services per day (month and year); the actual expenses incurred by the applicants, including the amount of the relevant charges and other payments; topical issue that may arise in organizations that provide public services, including in terms of material and technical support. September 30, 2018 JSC «Uzbekenergo», JSC «Uztransgaz», SUE «Suvsoz», UE PA «Toshissiqquvvati», Ministry of Housing and Communal Services, Agency, Ministry for Development of Information Technologies and Communications 24. Submission of an application for the deinstallation of a metering device (meter) for electricity, natural gas, and water. 25. Submission of an application for the verification of a metering device (meter) for electricity, natural gas, and water. 2. Conduct an inventory of information systems and resources in the relevant organizations. Take measures to ensure the integration of information systems and resources into a single system of inter-agency electronic interaction. October 25, 2018 3. Develop a draft normative legal act on the approval of administrative regulations on the provision of the relevant public services, including those providing for the abolition of requesting citizens to provide documents and information received from other state bodies and other organizations through inter-agency electronic interaction, the simplification of procedures for providing public services, the reduction of the time frame for consideration of appeals, the approval of forms and letterheads, etc. November 1, 2018 4. Coordinate the draft normative legal act with the concerned ministries and agencies, as well as finalize it if necessary. November 10, 2018 5. Submit the draft normative legal act to the Cabinet of Ministers for approval. November 15, 2018 6. Optimize the placement of service personnel in order to reduce the waiting time of citizens and eliminate the likelihood of mass gathering of applicants for the public service and prevent the occurrence of discontent. Consider and organize the provision of mobile public services by visiting remote regions. December 1, 2018 7. Implement the capability of applying for the service in electronic form at the Single Portal of Interactive Public Services. December 1, 2018 26. Permission for coaching activities. 1. Analyze the current procedure for providing the relevant types of public services. Prepare detailed information on: the procedure and time frame for providing public services, the documents submitted by applicants, and the legal acts regulating this procedure; the number of persons involved in the process of providing public services, and their loading; the actual expenses of authorized organizations for providing public services; the location of buildings where public services are directly provided; the average number of applicants applying for public services per day (month and year); the actual expenses incurred by the applicants, including the amount of the relevant charges and other payments; topical issue that may arise in organizations that provide public services, including in terms of material and technical support. September 30, 2018 State Committee for Physical Culture and Sport, Agency, Ministry for Development of Information Technologies and Communications 2. Conduct an inventory of information systems and resources in the relevant organizations. Take measures to ensure the integration of information systems and resources into a single system of inter-agency electronic interaction. October 25, 2018 3. Develop a draft normative legal act on the approval of administrative regulations on the provision of the relevant public services, including those providing for the abolition of requesting citizens to provide documents and information received from other state bodies and other organizations through inter-agency electronic interaction, the simplification of procedures for providing public services, the reduction of the time frame for consideration of appeals, the approval of forms and letterheads, etc. November 1, 2018 4. Coordinate the draft normative legal act with the concerned ministries and agencies, as well as finalize it if necessary. November 10, 2018 5. Submit the draft normative legal act to the Cabinet of Ministers for approval. November 15, 2018 6. Optimize the placement of service personnel in order to reduce the waiting time of citizens and eliminate the likelihood of mass gathering of applicants for the public service and prevent the occurrence of discontent. Consider and organize the provision of mobile public services by visiting remote regions. December 1, 2018 7. Implement the capability of applying for the service in electronic form at the Single Portal of Interactive Public Services. December 1, 2018 27. Submission of documents for admission to higher education institutions. 1. Analyze the current procedure for providing the relevant types of public services. Prepare detailed information on: the procedure and time frame for providing public services, the documents submitted by applicants, and the legal acts regulating this procedure; the number of persons involved in the process of providing public services, and their loading; the actual expenses of authorized organizations for providing public services; the location of buildings where public services are directly provided; the average number of applicants applying for public services per day (month and year); the actual expenses incurred by the applicants, including the amount of the relevant charges and other payments; topical issue that may arise in organizations that provide public services, including in terms of material and technical support. February 1, 2019 Ministry of Higher and Secondary Specialized Education, Ministries and agencies that have higher educational institutions under their jurisdiction, Agency, Ministry for Development of Information Technologies and Communications 2. Conduct an inventory of information systems and resources in the relevant organizations. Take measures to ensure the integration of information systems and resources into a single system of inter-agency electronic interaction. March 1, 2019 3. Develop a draft normative legal act on the approval of administrative regulations on the provision of the relevant public services, including those providing for the abolition of requesting citizens to provide documents and information received from other state bodies and other organizations through inter-agency electronic interaction, the simplification of procedures for providing public services, the reduction of the time frame for consideration of appeals, the approval of forms and letterheads, etc. April 1, 2019 4. Coordinate the draft normative legal act with the concerned ministries and agencies, as well as finalize it if necessary. April 10, 2019 5. Submit the draft normative legal act to the Cabinet of Ministers for approval. April 15, 2019 6. Optimize the placement of service personnel in order to reduce the waiting time of citizens and eliminate the likelihood of mass gathering of applicants for the public service and prevent the occurrence of discontent. Consider and organize the provision of mobile public services by visiting remote regions. May 1, 2019 7. Implement the capability of applying for the service in electronic form at the Single Portal of Interactive Public Services. May 1, 2019 28. Recognition and nostrification (establishment of equivalence) of educational documents issued in foreign countries. 1. Analyze the current procedure for providing the relevant types of public services. Prepare detailed information on: the procedure and time frame for providing public services, the documents submitted by applicants, and the legal acts regulating this procedure; the number of persons involved in the process of providing public services, and their loading; the actual expenses of authorized organizations for providing public services; the location of buildings where public services are directly provided; the average number of applicants applying for public services per day (month and year); the actual expenses incurred by the applicants, including the amount of the relevant charges and other payments; topical issue that may arise in organizations that provide public services, including in terms of material and technical support. February 1, 2019 State Testing Center, Agency, Ministry for Development of Information Technologies and Communications 2. Conduct an inventory of information systems and resources in the relevant organizations. Take measures to ensure the integration of information systems and resources into a single system of inter-agency electronic interaction. March 1, 2019 3. Develop a draft normative legal act on the approval of administrative regulations on the provision of the relevant public services, including those providing for the abolition of requesting citizens to provide documents and information received from other state bodies and other organizations through inter-agency electronic interaction, the simplification of procedures for providing public services, the reduction of the time frame for consideration of appeals, the approval of forms and letterheads, etc. April 1, 2019 4. Coordinate the draft normative legal act with the concerned ministries and agencies, as well as finalize it if necessary. April 10, 2019 5. Submit the draft normative legal act to the Cabinet of Ministers for approval. April 15, 2019 6. Optimize the placement of service personnel in order to reduce the waiting time of citizens and eliminate the likelihood of mass gathering of applicants for the public service and prevent the occurrence of discontent. Consider and organize the provision of mobile public services by visiting remote regions. May 1, 2019 7. Implement the capability of applying for the service in electronic form at the Single Portal of Interactive Public Services. May 1, 2019 29. Registration of preferential treatment in and referrals to sanatoriums for the elderly and disabled people in need of nursing care. 1. Analyze the current procedure for providing the relevant types of public services. Prepare detailed information on: the procedure and time frame for providing public services, the documents submitted by applicants, and the legal acts regulating this procedure; the number of persons involved in the process of providing public services, and their loading; the actual expenses of authorized organizations for providing public services; the location of buildings where public services are directly provided; the average number of applicants applying for public services per day (month and year); the actual expenses incurred by the applicants, including the amount of the relevant charges and other payments; topical issue that may arise in organizations that provide public services, including in terms of material and technical support. February 1, 2019 Ministry of Health, Agency, Ministry for Development of Information Technologies and Communications 2. Conduct an inventory of information systems and resources in the relevant organizations. Take measures to ensure the integration of information systems and resources into a single system of inter-agency electronic interaction. March 1, 2019 3. Develop a draft normative legal act on the approval of administrative regulations on the provision of the relevant public services, including those providing for the abolition of requesting citizens to provide documents and information received from other state bodies and other organizations through inter-agency electronic interaction, the simplification of procedures for providing public services, the reduction of the time frame for consideration of appeals, the approval of forms and letterheads, etc. April 1, 2019 4. Coordinate the draft normative legal act with the concerned ministries and agencies, as well as finalize it if necessary. April 10, 2019 5. Submit the draft normative legal act to the Cabinet of Ministers for approval. April 15, 2019 6. Optimize the placement of service personnel in order to reduce the waiting time of citizens and eliminate the likelihood of mass gathering of applicants for the public service and prevent the occurrence of discontent. Consider and organize the provision of mobile public services by visiting remote regions. May 1, 2019 7. Implement the capability of applying for the service in electronic form at the Single Portal of Interactive Public Services. May 1, 2019 30. Registration of citizens as unemployed with the labor authorities. 1. Analyze the current procedure for providing the relevant types of public services. Prepare detailed information on: the procedure and time frame for providing public services, the documents submitted by applicants, and the legal acts regulating this procedure; the number of persons involved in the process of providing public services, and their loading; the actual expenses of authorized organizations for providing public services; the location of buildings where public services are directly provided; the average number of applicants applying for public services per day (month and year); the actual expenses incurred by the applicants, including the amount of the relevant charges and other payments; topical issue that may arise in organizations that provide public services, including in terms of material and technical support. February 1, 2019 Ministry of Employment and Labor Relations, Agency, Ministry for Development of Information Technologies and Communications 31. Assignment of an unemployment benefit. 32. Permission for employment abroad. 2. Conduct an inventory of information systems and resources in the relevant organizations. Take measures to ensure the integration of information systems and resources into a single system of inter-agency electronic interaction. March 1, 2019 3. Develop a draft normative legal act on the approval of administrative regulations on the provision of the relevant public services, including those providing for the abolition of requesting citizens to provide documents and information received from other state bodies and other organizations through inter-agency electronic interaction, the simplification of procedures for providing public services, the reduction of the time frame for consideration of appeals, the approval of forms and letterheads, etc. April 1, 2019 4. Coordinate the draft normative legal act with the concerned ministries and agencies, as well as finalize it if necessary. April 10, 2019 5. Submit the draft normative legal act to the Cabinet of Ministers for approval. April 15, 2019 6. Optimize the placement of service personnel in order to reduce the waiting time of citizens and eliminate the likelihood of mass gathering of applicants for the public service and prevent the occurrence of discontent. Consider and organize the provision of mobile public services by visiting remote regions. May 1, 2019 7. Implement the capability of applying for the service in electronic form at the Single Portal of Interactive Public Services. May 1, 2019 33. Issuance of archival certificates of study. 1. Analyze the current procedure for providing the relevant types of public services. Prepare detailed information on: the procedure and time frame for providing public services, the documents submitted by applicants, and the legal acts regulating this procedure; the number of persons involved in the process of providing public services, and their loading; the actual expenses of authorized organizations for providing public services; the location of buildings where public services are directly provided; the average number of applicants applying for public services per day (month and year); the actual expenses incurred by the applicants, including the amount of the relevant charges and other payments; topical issue that may arise in organizations that provide public services, including in terms of material and technical support. September 30, 2019 Agency «Uzarhiv», Agency, Ministry for Development of Information Technologies and Communications 34. Issuance of archival certificates of work experience. 35. Issuance of archival certificates of wages. 2. Conduct an inventory of information systems and resources in the relevant organizations. Take measures to ensure the integration of information systems and resources into a single system of inter-agency electronic interaction. October 25, 2019 3. Develop a draft normative legal act on the approval of administrative regulations on the provision of the relevant public services, including those providing for the abolition of requesting citizens to provide documents and information received from other state bodies and other organizations through inter-agency electronic interaction, the simplification of procedures for providing public services, the reduction of the time frame for consideration of appeals, the approval of forms and letterheads, etc. November 1, 2019 4. Coordinate the draft normative legal act with the concerned ministries and agencies, as well as finalize it if necessary. November 10, 2019 5. Submit the draft normative legal act to the Cabinet of Ministers for approval. November 15, 2019 6. Optimize the placement of service personnel in order to reduce the waiting time of citizens and eliminate the likelihood of mass gathering of applicants for the public service and prevent the occurrence of discontent. Consider and organize the provision of mobile public services by visiting remote regions. December 1, 2019 7. Implement the capability of applying for the service in electronic form at the Single Portal of Interactive Public Services. December 1, 2019 36. Issuance of duplicates of educational documents. 1. Analyze the current procedure for providing the relevant types of public services. Prepare detailed information on: the procedure and time frame for providing public services, the documents submitted by applicants, and the legal acts regulating this procedure; the number of persons involved in the process of providing public services, and their loading; the actual expenses of authorized organizations for providing public services; the location of buildings where public services are directly provided; the average number of applicants applying for public services per day (month and year); the actual expenses incurred by the applicants, including the amount of the relevant charges and other payments; topical issue that may arise in organizations that provide public services, including in terms of material and technical support. September 30, 2019 Ministry of Higher and Secondary Specialized Education, Ministries and agencies that have higher educational institutions under their jurisdiction, Agency, Ministry for Development of Information Technologies and Communications 2. Conduct an inventory of information systems and resources in the relevant organizations. Take measures to ensure the integration of information systems and resources into a single system of inter-agency electronic interaction. October 25, 2019 3. Develop a draft normative legal act on the approval of administrative regulations on the provision of the relevant public services, including those providing for the abolition of requesting citizens to provide documents and information received from other state bodies and other organizations through inter-agency electronic interaction, the simplification of procedures for providing public services, the reduction of the time frame for consideration of appeals, the approval of forms and letterheads, etc. November 1, 2019 4. Coordinate the draft normative legal act with the concerned ministries and agencies, as well as finalize it if necessary. November 10, 2019 5. Submit the draft normative legal act to the Cabinet of Ministers for approval. November 15, 2019 6. Optimize the placement of service personnel in order to reduce the waiting time of citizens and eliminate the likelihood of mass gathering of applicants for the public service and prevent the occurrence of discontent. Consider and organize the provision of mobile public services by visiting remote regions. December 1, 2019 7. Implement the capability of applying for the service in electronic form at the Single Portal of Interactive Public Services. December 1, 2019 37. Acquisition of patents for an invention. 1. Analyze the current procedure for providing the relevant types of public services. Prepare detailed information on: the procedure and time frame for providing public services, the documents submitted by applicants, and the legal acts regulating this procedure; the number of persons involved in the process of providing public services, and their loading; the actual expenses of authorized organizations for providing public services; the location of buildings where public services are directly provided; the average number of applicants applying for public services per day (month and year); the actual expenses incurred by the applicants, including the amount of the relevant charges and other payments; topical issue that may arise in organizations that provide public services, including in terms of material and technical support. February 1, 2020 Agency on Intellectual Property, Agency, Ministry for Development of Information Technologies and Communications 38. Acquisition of useful model patents. 39. Acquisition of patents for a design. 40. Acquisition of selection patents. 41. Obtainment of a certificate of the right to use the designation of origin. 42. Obtainment of a certificate of trademark registration. 43. Obtainment of a certificate of registration of integrated circuit topography. 44. Accrual of rights to register computer programs and databases, and registration thereof. 2. Conduct an inventory of information systems and resources in the relevant organizations. Take measures to ensure the integration of information systems and resources into a single system of inter-agency electronic interaction. March 1, 2020 3. Develop a draft normative legal act on the approval of administrative regulations on the provision of the relevant public services, including those providing for the abolition of requesting citizens to provide documents and information received from other state bodies and other organizations through inter-agency electronic interaction, the simplification of procedures for providing public services, the reduction of the time frame for consideration of appeals, the approval of forms and letterheads, etc. April 1, 2020 4. Coordinate the draft normative legal act with the concerned ministries and agencies, as well as finalize it if necessary. April 10, 2020 5. Submit the draft normative legal act to the Cabinet of Ministers for approval. April 15, 2019 6. Optimize the placement of service personnel in order to reduce the waiting time of citizens and eliminate the likelihood of mass gathering of applicants for the public service and prevent the occurrence of discontent. Consider and organize the provision of mobile public services by visiting remote regions. May 1, 2020 7. Implement the capability of applying for the service in electronic form at the Single Portal of Interactive Public Services. May 1, 2020 45. Registration of death. 1. Analyze the current procedure for providing the relevant types of public services. Prepare detailed information on: the procedure and time frame for providing public services, the documents submitted by applicants, and the legal acts regulating this procedure; the number of persons involved in the process of providing public services, and their loading; the actual expenses of authorized organizations for providing public services; the location of buildings where public services are directly provided; the average number of applicants applying for public services per day (month and year); the actual expenses incurred by the applicants, including the amount of the relevant charges and other payments; topical issue that may arise in organizations that provide public services, including in terms of material and technical support. May 30, 2020 Ministry of Justice, Agency, Ministry for Development of Information Technologies and Communications 46. Introduction of amendments, corrections and additions to civil registry records. 47. Issuance of replacement certificates. 48. Registration of marriage. 49. Registration of divorce. 50. Change of last name, first name, and patronymic. 51. Restoration of a civil registry record. 52. Establishment of paternity. 53. Adoption. 2. Conduct an inventory of information systems and resources in the relevant organizations. Take measures to ensure the integration of information systems and resources into a single system of inter-agency electronic interaction. June 25, 2020 3. Develop a draft normative legal act on the approval of administrative regulations on the provision of the relevant public services, including those providing for the abolition of requesting citizens to provide documents and information received from other state bodies and other organizations through inter-agency electronic interaction, the simplification of procedures for providing public services, the reduction of the time frame for consideration of appeals, the approval of forms and letterheads, etc. July 1, 2020 4. Coordinate the draft normative legal act with the concerned ministries and agencies, as well as finalize it if necessary. July 10, 2020 5. Submit the draft normative legal act to the Cabinet of Ministers for approval. July 15, 2020 6. Optimize the placement of service personnel in order to reduce the waiting time of citizens and eliminate the likelihood of mass gathering of applicants for the public service and prevent the occurrence of discontent. Consider and organize the provision of mobile public services by visiting remote regions. August 1, 2020 7. Implement the capability of applying for the service in electronic form at the Single Portal of Interactive Public Services. August 1, 2020 54. Assignment of a pension (old age, disability, loss of breadwinner). 1. Analyze the current procedure for providing the relevant types of public services. Prepare detailed information on: the procedure and time frame for providing public services, the documents submitted by applicants, and the legal acts regulating this procedure; the number of persons involved in the process of providing public services, and their loading; the actual expenses of authorized organizations for providing public services; the location of buildings where public services are directly provided; the average number of applicants applying for public services per day (month and year); the actual expenses incurred by the applicants, including the amount of the relevant charges and other payments; topical issue that may arise in organizations that provide public services, including in terms of material and technical support. May 30, 2020 Pension Fund, Agency, Ministry for Development of Information Technologies and Communications 2. Conduct an inventory of information systems and resources in the relevant organizations. Take measures to ensure the integration of information systems and resources into a single system of inter-agency electronic interaction. June 25, 2020 3. Develop a draft normative legal act on the approval of administrative regulations on the provision of the relevant public services, including those providing for the abolition of requesting citizens to provide documents and information received from other state bodies and other organizations through inter-agency electronic interaction, the simplification of procedures for providing public services, the reduction of the time frame for consideration of appeals, the approval of forms and letterheads, etc. July 1, 2020 4. Coordinate the draft normative legal act with the concerned ministries and agencies, as well as finalize it if necessary. July 10, 2020 5. Submit the draft normative legal act to the Cabinet of Ministers for approval. July 15, 2020 6. Optimize the placement of service personnel in order to reduce the waiting time of citizens and eliminate the likelihood of mass gathering of applicants for the public service and prevent the occurrence of discontent. Consider and organize the provision of mobile public services by visiting remote regions. August 1, 2020 7. Implement the capability of applying for the service in electronic form at the Single Portal of Interactive Public Services. August 1, 2020 55. State registration of rights to land plots, and issuance of the relevant certificate. 1. Analyze the current procedure for providing the relevant types of public services. Prepare detailed information on: the procedure and time frame for providing public services, the documents submitted by applicants, and the legal acts regulating this procedure; the number of persons involved in the process of providing public services, and their loading; the actual expenses of authorized organizations for providing public services; the location of buildings where public services are directly provided; the average number of applicants applying for public services per day (month and year); the actual expenses incurred by the applicants, including the amount of the relevant charges and other payments; topical issue that may arise in organizations that provide public services, including in terms of material and technical support. May 30, 2020 State Committee on Land Resources, Geodesy, Cartography, and State Cadastre, Agency, Ministry for Development of Information Technologies and Communications 56. State registration of rights to buildings, structures and perennial plantings, and issuance of the relevant certificate. 57. Preparation of cadastral cases on state registration of the right to immovable property and land plot. 2. Conduct an inventory of information systems and resources in the relevant organizations. Take measures to ensure the integration of information systems and resources into a single system of inter-agency electronic interaction. June 25, 2020 3. Develop a draft normative legal act on the approval of administrative regulations on the provision of the relevant public services, including those providing for the abolition of requesting citizens to provide documents and information received from other state bodies and other organizations through inter-agency electronic interaction, the simplification of procedures for providing public services, the reduction of the time frame for consideration of appeals, the approval of forms and letterheads, etc. July 1, 2020 4. Coordinate the draft normative legal act with the concerned ministries and agencies, as well as finalize it if necessary. July 10, 2020 5. Submit the draft normative legal act to the Cabinet of Ministers for approval. July 15, 2020 6. Optimize the placement of service personnel in order to reduce the waiting time of citizens and eliminate the likelihood of mass gathering of applicants for the public service and prevent the occurrence of discontent. Consider and organize the provision of mobile public services by visiting remote regions. August 1, 2020 7. Implement the capability of applying for the service in electronic form at the Single Portal of Interactive Public Services. August 1, 2020 58. State registration of motor vehicles. 1. Analyze the current procedure for providing the relevant types of public services. Prepare detailed information on: the procedure and time frame for providing public services, the documents submitted by applicants, and the legal acts regulating this procedure; the number of persons involved in the process of providing public services, and their loading; the actual expenses of authorized organizations for providing public services; the location of buildings where public services are directly provided; the average number of applicants applying for public services per day (month and year); the actual expenses incurred by the applicants, including the amount of the relevant charges and other payments; topical issue that may arise in organizations that provide public services, including in terms of material and technical support. May 30, 2020 Ministry of Internal Affairs, Agency, Ministry for Development of Information Technologies and Communications 2. Conduct an inventory of information systems and resources in the relevant organizations. Take measures to ensure the integration of information systems and resources into a single system of inter-agency electronic interaction. June 25, 2020 3. Develop a draft normative legal act on the approval of administrative regulations on the provision of the relevant public services, including those providing for the abolition of requesting citizens to provide documents and information received from other state bodies and other organizations through inter-agency electronic interaction, the simplification of procedures for providing public services, the reduction of the time frame for consideration of appeals, the approval of forms and letterheads, etc. July 1, 2020 4. Coordinate the draft normative legal act with the concerned ministries and agencies, as well as finalize it if necessary. July 10, 2020 5. Submit the draft normative legal act to the Cabinet of Ministers for approval. July 15, 2020 6. Optimize the placement of service personnel in order to reduce the waiting time of citizens and eliminate the likelihood of mass gathering of applicants for the public service and prevent the occurrence of discontent. Consider and organize the provision of mobile public services by visiting remote regions. August 1, 2020 7. Implement the capability of applying for the service in electronic form at the Single Portal of Interactive Public Services. August 1, 2020