On measures to ensure safe tourism in the cities of Bukhara, Samarkand, Khiva and Shakhrisabz (939-son)

23.11.2017

RESOLUTION

OF THE CABINET OF MINISTERS OF THE REPUBLIC OF UZBEKISTAN

In order to effectively ensure the safety of tourism activities and create the necessary conditions for the provision of tourism services in the cities of Bukhara, Samarkand, Khiva and Shakhrisabz, in accordance with ongoing reforms in the field of tourism development in the Republic of Uzbekistan, the Cabinet of Ministers decides:

1. To approve the Concept of safe tourism in the cities of Bukhara, Samarkand, Khiva and Shakhrisabz developed by the Ministry of Internal Affairs, the Ministry of Development of Information Technologies and Communications of the Republic of Uzbekistan, the State Committee of the Republic of Uzbekistan for Tourism and the khokimiyats of the Bukhara, Samarkand, Khorezm and Kashkadarya regions according to the appendix No. 1.

2. To form a Commission for the implementation of the Concept of safe tourism in the cities of Bukhara, Samarkand, Khiva and Shakhrisabz (hereinafter referred to as the Commission), composed according to appendix No. 2.

Commission (Sh.T. Mavlyanov):

within a week, to create expert groups to develop and ensure the high-quality implementation of the “road maps” for the phased implementation of the main directions of the Concept of Safe Tourism in the cities of Bukhara, Samarkand, Khiva and Shakhrisabz (hereinafter - the Concept);

by January 1, 2018, to approve the “road maps” for the phased implementation of the main directions of the Concept;

to attract financial and technical assistance funds from international financial institutions and foreign government organizations, as well as other sources not prohibited by law, for the implementation of the main directions of the Concept;

to organize meetings, seminars, round tables and press conferences with the wide involvement of representatives of civil society institutions, the media, scientific organizations and foreign experts.

3. To approve the Program of organizational measures for the implementation of the Concept of ensuring safe tourism in the cities of Bukhara, Samarkand, Khiva and Shakhrisabz for 2017 — 2020 (hereinafter referred to as the Program) in accordance with appendix No. 3.

To identify funding sources for:

the introduction of video surveillance systems, alarm communications and the placement of additional traffic lights - funds from the Special Fund for the Development of the Material and Technical Base, social incentives for employees and other expenses of the Ministry of Internal Affairs of the Republic of Uzbekistan and funds from the Development Fund for Information and Communication Technologies;

construction and conduct of telecommunication networks, the creation of data centers - funds of the Fund for the Development of Information and Communication Technologies and other sources not prohibited by law.

4. To assign personal responsibility on the heads of ministries, departments and other organizations for the timely, high-quality and effective implementation of the main directions of the Concept and the activities provided for by the Program.

5. To agree with the proposal of the Ministry of Internal Affairs of the Republic of Uzbekistan on the establishment in the structures of internal affairs of Bukhara, Samarkand, Khorezm and Kashkadarya regions of departments for the provision of safe tourism (hereinafter - the department), whose heads are simultaneously deputy heads of the departments of internal affairs of the regions.

To identify the main areas of activity of departments:

the organization of the activities of the internal affairs bodies in the protection of public order, the early prevention of crime and the fight against crime directly in the territories of tourist facilities and infrastructure;

information and technical support of the activities of internal affairs bodies in the field of ensuring safe tourism, the definition and establishment of strict control over the coordinated interaction between them;

conducting a systematic analysis of the evolving operational and criminal situation in the territories of tourist facilities and infrastructure, identifying and taking targeted measures to eliminate the causes and conditions of offenses committed against tourists.

6. To establish that:

management in the structures of the internal affairs departments of Bukhara, Samarkand, Khorezm and Kashkadarya regions are created within the established staffing;

staffing of departments is carried out on a competitive basis by highly qualified specialists, primarily those who speak foreign languages;

for employees (servicemen) of departments, a monthly monetary allowance of 10 percent of their official salary is established;

the order of manning provided for by this resolution, requirements, benefits and preferences for departments extend to the Department for the Coordination of ensuring safe tourism of the Ministry of Internal Affairs of the Republic of Uzbekistan and the Department for ensuring safe tourism created in other regions of the country.

7. The Ministry of Internal Affairs together with the Ministry of Finance of the Republic of Uzbekistan:

to make changes to the estimated costs and staffing of the Ministry of Internal Affairs of the Republic of Uzbekistan;

to provide equipment for employees (servicemen) of departments performing the tasks of ensuring safe tourism directly on the ground with personal tablet computers, which allow using the electronic translator software and electronic information systems databases.

8. The Ministry of Development of Information Technologies and Communications of the Republic of Uzbekistan to ensure system monitoring and high-quality implementation of the Program measures providing for the implementation of information and communication technologies in the field of safe tourism, paying particular attention to their compatibility with the ongoing project of a single hardware-software complex “Safe City”.

9. The Ministry of Internal Affairs of the Republic of Uzbekistan within a month to approve the structures and regulations on the departments for ensuring safe tourism of the internal affairs departments of the Bukhara, Samarkand, Khorezm and Kashkadarya regions, as well as to ensure their staffing with qualified specialists.

10. The control over the implementation of this resolution shall be assigned to P.R. Bobojonov, Acting Minister for the Development of Information Technologies and Communications of the Republic of Uzbekistan Sh.X. Shermatov and Chairman of the State Committee of the Republic of Uzbekistan for the development of tourism A.A. Abdukhakimov.

Prime Minister of the Republic of Uzbekistan A. ARIPOV

Tashkent city,

November 23, 2017

Number 939

APPENDIX No. 1 to the Resolution of the Cabinet of Ministers dated November 23, 2017 No. 939

CONCEPT

of safe tourism in Bukhara, Samarkand, Khiva and Shakhrisabz Chapter 1. General Provisions

Chapter 1. General Provisions

1. In accordance with the Action Strategy for the five priority areas of development of the Republic of Uzbekistan in 2017 - 2021, large-scale reforms are being implemented in the country in the domestic tourism industry.

By the Resolution of the President of the Republic of Uzbekistan dated August 16, 2017 No. RP-3217 “On priority measures for the development of the tourism sphere for 2018-2019” measures were taken to ensure the most favorable treatment regime, with the creation of a comfortable environment for tourist flows to the republic, priority involvement of the private sector further enhancing its competitiveness and the quality of services provided, organizing new job places, expanding the economic potential of the regions and their income base.

2. The existing shortcomings in ensuring the safety of the tourism sector and the safe stay of tourists directly affect the rapid development of the tourism industry and, as a result, increase the flow of tourists.

3. Bukhara, Samarkand, Khorezm and Kashkadarya regions make a significant contribution to the development of the tourism industry and the dynamic increase in the positive image of the country.

4. In this regard, the formation of a conceptually new method of public administration through the implementation of the Concept of ensuring safe tourism in the cities of Bukhara, Samarkand, Khiva and Shakhrisabz (hereinafter referred to as the Concept), which provides for the following main directions, is of particular importance:

improving the structure and methods of organizing the activities of internal affairs agencies to ensure safe tourism;

ensuring the safety of tourists during the arrival, use of transport and movement;

ensuring the safety of places of residence, hotel accommodation and tourist services;

ensuring the safety of tourists, official foreign delegations when visiting tourist attractions and organizing evening leisure.

Chapter 2. Improving the structure and methods of organizing the activities of internal affairs bodies to ensure safe tourism

5. Effective organization of the activities of units of the internal affairs bodies of Bukhara, Samarkand, Khorezm and Kashkadarya regions in the field of ensuring coordinated public order protection, early crime prevention and combating crime in the territories of tourist facilities and infrastructure.

6. Creation and provision of effective functioning in the internal affairs departments of the Bukhara, Samarkand, Khorezm and Kashkadarya regions of situational centers that perform tasks of monitoring the state of safe tourism, timely informing tourists in real time about potential threats, as well as providing them with urgent assistance in protecting their rights and legitimate interests.

7. Creation of an effective system of retraining and periodic professional development of employees of the internal affairs bodies of the cities of Bukhara, Samarkand, Khiva and Shakhrisabz, taking into account the tourist potential of the regions.

8. Development and adoption of regulatory acts governing the mechanism for ensuring safe tourism, the creation and maintenance of registers of guides, instructors, guides and subjects of tourist activity.

9. Implementation of the work of organizations that provide services in the tourism sector, the practice of functioning of “helplines”.

Chapter 3. Ensuring the safety of tourists during the arrival, use of transport and movement

10. Creation of a unified information database of state and non-state objects (organizations) that provide services in the tourism sector, as well as keeping records of arrived tourists.

11. Development and implementation of mobile applications that provide information about the rules of stay, visa and registration procedures, nearby places of interest and tourist facilities, as well as routes to strongholds of internal affairs bodies with the ability to send a distress signal to emergency operational services.

12. The adoption of effective measures to organize transport security in the field of infrastructure of automobile, railway and air transport.

13. The identification and suppression of unlawful activities of individuals and legal entities using the “channels” of tourism for criminal purposes.

14. Prevention of violations in the field of currency regulation, including foreign exchange, money transfer.

15. Improving the control procedure and improving the regulation of the export and import of cultural property.

16. Formation of a system of informationally accessible tourist signs, symbols and signs, including those aimed at ensuring the safety of tourists during the arrival, use of transport and movement.

17. Improving the efficiency of government bodies, as well as the responsibility of business entities providing transport services to ensure personal safety in transport.

18. The establishment of simplified procedures for checking the documents of tourists, with the definition of its specific criteria, with the exception of cases of direct threat to public safety.

19. Creation and implementation of an effective system of providing tourists with assistance in case of emergencies and accidents.

Chapter 4. Ensuring the safety of places of residence, hotel accommodation and tourist services

20. Implementation of the electronic information system “E-mehmon” in the activities of each hotel, which allows the formation of a database of arrived tourists.

21. Education at tourist entry points of information points intended to provide them with comprehensive consultation assistance.

22. Implementation of security systems for hotels, cultural and recreational, shopping and entertainment centers and other tourist facilities and infrastructure.

23. Providing round-the-clock monitoring of hotel entrances using technical means.

24. Ensuring the safety of tourists' property in places of their accommodation, transportation, food, excursions, etc.

25. The detailed development and implementation of new patrol routes and service posts by units of the internal affairs bodies in the territories of tourist facilities and infrastructure.

26. Periodic organization for hotel workers and other subjects of tourist activity of short-term training courses on ensuring the safety of tourists, providing them with first aid, interaction with law enforcement and other government agencies.

Chapter 5. Ensuring the safety of tourists, official foreign delegations when visiting tourist attractions and organizing evening leisure

27. Ensuring security accompanied by official foreign delegations, representatives of foreign media and foreign tour operators.

28. Formation of a control and safety system for tourists in places along the streets selling souvenirs, gifts and other valuables.

29. Ensuring the protection of public order at the locations of ATMs and terminals.

30. Implementation of an intelligent information and communication system for monitoring and monitoring tourism infrastructure.

31. Development and systematic distribution of booklets, carrying out preventive measures with the population on the main problems of ensuring safe tourism.

32. Organizing and conducting events to increase the tourist culture (ideology of hospitality) of the population living along tourist routes and near tourist facilities and infrastructure.

33. Formation of an effective security system during the organization and holding of annual thematic conferences, forums and other events providing for the possibility of tourists participating in them.

34. Creating conditions for the safe conduct of evening leisure time for tourists, including the adoption of measures to protect public order in places of public catering and recreation, as well as during cultural and recreational events.

35. Taking measures to bring outdoor lighting networks into a technically suitable state for operation in accordance with the requirements and operating rules of outdoor lighting installations in order to ensure high-quality lighting of streets and roads, taking into account the use of energy-saving technologies.

36. Development of requirements and installation of special technical means of individual protection of tourists.

Chapter 6. Performance evaluation and expected results from the implementation of the Concept

37. In order to assess the effectiveness of activities to ensure safe tourism in the cities of Bukhara, Samarkand, Khiva and Shakhrisabz, accounting and analysis of the following key indicators are organized:

the number of crimes and administrative offenses committed against tourists;

the number of crimes and administrative offenses committed by tourists;

the number of tourists affected by emergencies, accidents or sudden illnesses;

the amount of damage caused to objects of tourist infrastructure;

the number of security systems and means used at tourist infrastructure facilities;

the number of tour operators (their officials) who committed offenses;

total number of specialists of state bodies responsible for ensuring safe tourism in the region.

Based on the results of a comprehensive analysis of administrative offenses and crimes related to tourism, and the parameters of the tourist flow, proposals are developed to improve the situation, improve the mechanism, ways and methods of work.

38. The results of activities to ensure safe tourism should be to ensure the universally recognized rights of tourists to personal safety, such as:

free access to the consular authorities of their country;

quick access to communications in order to inform law enforcement agencies or your family about the commission of illegal actions against them;

quick access to local administrative, medical and legal services;

prompt return of the tourist to the country from which he arrived if he suffered as a result of attacks on his personality or property;

return of stolen and subsequently found things to the country where the tourist arrived.

39. The final result of the implementation of the provisions of the Concept should be the creation of a system of ensuring safe tourism that meets international standards, an increase in the flow of tourists, the creation of new jobs and the expansion of the economic potential and income base in this area.

APPENDIX No. 2 to the Resolution of the Cabinet of Ministers of November 23, 2017 No. 939

STRUCTURE

Commission for the implementation of the Concept of safe tourism in the cities of Bukhara, Samarkand, Khiva and Shakhrisabz

1. Sh. T. Mavlyanov — Deputy Minister of the Internal Affairs, Chairperson of the Commission 2. A.U. Akkulov — Acting Chairman of the State Committee for the development of tourism, Deputy Chairman of the Commission 3. B.A.Olmatov — Deputy Minister for the Development of Information Technologies and Communications 4. K.B.Akilova — Deputy Minister of Culture 5. S.Kh.Bekenov — First Deputy Minister of Investment and Foreign Trade 6. A.A.Abduvaliev — Deputy Minister of Transport - Chairman of the Committee on Roads 7. T.M.Abdullaev — First Deputy Chairman of the State Committee on Land Resources, Geodesy, Cartography and the State Cadastre 8. T.A.Ishmetov — First Deputy Chairman of the Central Bank 9. B.B.Ashrafkhanov — Deputy Minister of Finance 10. A.Kh.Abdualiev — Deputy Minister of Foreign Affairs 11. B.I.Zakirov — First Deputy Minister of Construction 12. B.I.Khakimov — Acting Chairman of the Board of NAC “Uzbekistan Airways” 13. Kamalov A.S. — Deputy Chairman of the Board of JSC “Uzbekistan temir yoʼllari” 14. B.Z.Shakhriyorov — deputy hokim of Bukhara region on tourism development 15. O.B.Shagazatov — Deputy hokim of Kashkadarya region on investment, innovation, assistance to privatized enterprises, free-economic and small industrial zones and tourism development 16. B.U.Nurullaev — Deputy hokim of Samarkand region on tourism development 17. A.Kh.Oripov — Deputy hokim of Surkhandarya region on investment, innovation, assistance to privatized enterprises, free-economic and small industrial zones and tourism development 18. S.F.Nizamov — Deputy hokim of Tashkent region on tourism development 19. T.I.Davletov — Deputy Khokim of the Khorezm region for tourism development 20. Sh.D.Rakhmonov — Deputy hokim of Tashkent city on investment, innovation, industrial development, tourism and promoting privatized enterprises 21. A.M.Alisherov — Head of the Coordination Office of the safe tourism of the Ministry of the Internal Affairs, the Secretary of the Commission

Notes:

1. When members of the Commission move to another job, it shall include persons newly appointed to these posts or who are entrusted with the performance of the relevant functions.

2. When implementing the Concept in other regions of the republic, the commission includes deputy hokims for tourism development.

APPENDIX No. 3 to the Resolution of the Cabinet of Ministers of November 23, 2017 No. 939

PROGRAM OF ORGANIZATIONAL MEASURES

on the implementation of the Concept of ensuring safe tourism in the cities of Bukhara, Samarkand, Khiva and Shakhrisabz for 2017 - 2020

No. Events Implementation mechanism Period of execution Responsible for implementation I. Improving the regulatory framework, developing and implementing mechanisms for ensuring safe tourism 1. Development and introduction in the established order of proposals for improving the regulatory framework in the field of tourism, taking into account the Conceptof safe tourism. 1. An inventory of legislation in the field of tourism. 2. Development and approval of draft normative legal acts providing for the legal regulation of a conceptually new method of public administration by ensuring safe tourism. 3. Taking measures in accordance with the established procedure to adopt the developed draft regulatory legal acts. December 10, 2017 March 1, 2018 April 5, 2018 Ministry of Internal Affairs (Bobozhonov), Ministry of Justice (Davletov), State Committee for tourism (Abdukhakimov), IMDZ (Mukhamedov), Ministry of Health (Shadmanov), Ministry of Finance (Khojaev), Ministry of Economy (Saidova) State Customs Committee (Tohiriy), State Tax Committee (Parpiev), “Uzstandard” Agency (Karimov) 2. Organization of work on the phased implementation of a single hardware-software complex “Safe Tourism”. 1. Formation of a working group, distribution of specific tasks and approval of the order of its activities. 2. Conducting a meeting with the working group on instruction regarding the procedure for implementing the unified hardware and software complex “Safe Tourism”. 3. Development of a technical-economic basis (TEB) for the creation of a unified hardware and software complex “Safe Tourism”, providing equipment with security systems, video surveillance and disturbing communications of tourist areas in: Khorezm region; Samarkand region; Bukhara region; Kashkadarya region. 2. Development and submission to the Cabinet of Ministers of a draft government decision agreed upon with interested ministries . no later than 10 days from the day Approval Concept February 10, 2018 April 10, 2018 January 1, 2019 August 10, 2019 no later than 10 days from the date of development of the fuel and energy resources Commission (Bobozhonov) Mininfokom (Shermatov), Ministry of Internal Affairs (Ergashev), Ministry of Finance (Tursunov), Ministry of Economy (Bekenov), Central Bank (Ishmetov), National Bank for Foreign Economic Activities (Kholmuradov), State Investments Committee (Akhmedkhodjaev) 3. Improving the mechanisms of interaction between law enforcement agencies in the field of ensuring safe tourism. 1. Development of action plans providing for: ensuring the safety of hotels, cultural and recreational, shopping and entertainment centers and other tourist infrastructure facilities; suppression of unlawful activities of individuals and legal entities using the “channels” of tourism for criminal purposes; escort and security of official foreign delegations, representatives of foreign media and foreign tour operators; interaction in the course of ensuring public order at the locations of ATMs and terminals; observance of public order in places of public catering and recreation, as well as during cultural and recreational events; ensuring safety during the organization and holding of annual thematic conferences, forums and other events with the participation of tourists and foreign delegations. 2. The adoption of interdepartmental decisions on the approval of the developed action plans. December 2017 - January 2018 August 5, 2018 Ministry of Internal Affairs (Bobozhonov), NSS (Inoyatov), General Prosecutor's Office (Abdullaev), State Customs Committee (Tohiriy) 4. Development of a departmental base for regulation of activities to ensure the safety of tourists. Development and approval: joint plans to assist affected tourists; job descriptions for employees of departments of the internal affairs bodies operating in the field of ensuring the safety of tourists; the procedure for assessing the effectiveness of law enforcement agencies and other organizations engaged in the field of ensuring the safety of tourists. February 10, 2018 Commission (Bobozhonov), ministries and departments II. Organizational measures for the phased implementation of a single hardware-software complex “Safe Tourism” 5. The study of the state of infrastructure in the cities of Bukhara, Samarkand, Khiva and Shakhrisabz for the effective implementation of a single hardware-software complex "Safe Tourism". 1. The study of the existing information and communication infrastructure of automation facilities, buildings and structures, analysis of the activities of duty dispatch services, call centers, informationsystems used, resources and databases. 2. Preparation of analytical materials with reasonable conclusions and suggestions for the subsequent implementation of a single hardware-software complex “Safe Tourism” in: Khorezm region; Samarkand region; Bukhara region; Kashkadarya region. November-December 2017 December 10, 2017 December 20, 2017 January 20, 2018 January 30, 2018 Mininfokom (Shermatov), Ministry of Internal Affairs (Ergashev), JSC “Uzbekenergo” (Mustafoev) 6. Implementation of a unified hardware and software complex "Safe Tourism", which provides video surveillance systems, analysis and automated processing of information, reception and registration of reports of offenses and incidents in the cities of Bukhara, Samarkand, Khiva and Shakhrisabz. 1. Development of technical specifications for a single hardware-software complex "Safe Tourism", including the creation of an information base of state and non-state objects that provide services in the field of tourism; the creation of situational centers in the internal affairs departments of the regions; the establishment of a control center for security systems and video surveillance in the internal affairs departments of cities; development of software for security systems and video surveillance systems installed in cities; further integration with information databases of the Ministry of Internal Affairs, the Ministry of Foreign Affairs, the Ministry of Culture and the State Committee for Tourism in: Khorezm region; Samarkand region; Bukhara region; Kashkadarya region. 2. Development of regulations for the maintenance of video surveillance and information recording. 3. The implementation of the technical specifications of a single hardware-software complex "Safe Tourism". January 10, 2018 March 10, 2018 December 10, 2018 July 10, 2019 According to assignment Mininfokom (Shermatov), ​​Ministry of Internal Affairs (Ergashev), State Committee of Architecture and Construction (Shanazarov), State Committee for tourism (Abdukhakimov), Ministry of Foreign Affairs (Kamilov), Ministry of Culture (Sayfullaev), khokimiyats of Khorezm, Samarkand, Bukhara and Kashkadarya regions 7 Equipping the cities of Khiva, Bukhara, Samarkand and Shakhrisabz with security systems, video surveillance and alarming means. 1. Development of a project to equip a complex of information and communication tools, which provides for the installation of video surveillance and alarm alerts, namely, intelligent video cameras on objects and streets of the city; video cameras with traffic safety systems; additional traffic lights at the crossroads of the city; stationary CCTV cameras and fixation on the objects of the tourist infrastructure of the city; video thermal imagers for smoke detection; panic buttons on objects and streets of tourist zones in: Khorezm region; Samarkand region; Bukhara region; Kashkadarya region. 2. Development of regulations for the maintenance of video surveillance and alarm systems. February 20, 2018 April 20, 2018 January 20, 2019 August 20, 2019 not later than 10 days from the date ofproject development Ministry of Finance (Shermatov), Ministry of Internal Affairs (Ergashev), Ministry of Culture (Sayfullaev), State Committee for Tourism (Abdukhakimov), JSC “Uzbektelecom” (Kadirov), JSC “Uzbekenergo” (Mustafoev), Ministry of Housing and Public Utilities (Azimov), khokimiyats of Khorezm, Samarkand, Bukhara and Kashkadarya regions 8. Ensuring the use of infrastructure of power supply systems for video surveillance, alarm systems and joint suspension of the communication line. 1. Development and approval of a set of measures for the joint use of the infrastructure of power supply systems for video surveillance, alarm systems and joint suspension of the communication line. 2. Full and effective implementation of a package of measures, providing for uninterrupted power supply of security systems, video surveillance equipment and situational centers that are part of the Safe Tourism hardware-software complex. January 10, 2018 According to a set of measures JSC “Uzbekenergo” (Mustafoev), Mininfokom (Shermatov), Ministry of Internal Affairs (Ergashev), State Committee for tourism (Abdukhakimov), JSC “Uzbektelecom” (Kadirov), khokimiyats of the Khorezm, Samarkand, Bukhara and Kashkadarya regions 9. Improving the mechanisms for informing tourists about the infrastructure of the cities of Khiva, Samarkand, Bukhara and Shakhrisabz through the capabilities of information and communication technologies. 1. Development of technical specifications for the creation of a mobile application, providing: providing the user with information about the rules of stay, visa and registration procedures, attractions of cities, tourist sites and routes, as well as the nearest strongholds of law enforcement bodies and medical institutions, the cities of Khiva, Samarkand, Bukhara and Shakhrisabz; the possibility of sending a distress signal to the internal affairs bodies, and appeals to the consular posts of their country. 2. Full and effective implementation of technical specifications. January 10, 2018 during 2018 Mininfokom (Shermatov), Ministry of Internal Affairs (Ergashev), Ministry of Foreign Affairs (Kamilov), Ministry of Culture (Sayfullaev), State Committee for Tourism (Abdukhakimov) 10. Development and full-fledged implementation of the electronic system “E-mehmon” in the activities of hotels. 1. Development of technical specifications for the development of the electronic system “E-mehmon”, providing: creation of a single database of all tourists arriving in the country, taking into account their preliminary registration upon arrival at the passport and border control points , subsequent registration at the points of sale of tickets; integration of databases of ministries and departments with the electronic system “E-mehmon”. 2. Full and effective implementation of technical specifications. January 10, 2018 during 2018 Mininfokom (Shermatov), Ministry of Internal Affairs (Ergashev), State Committee for Tourism (Abdukhakimov) 11. The acquisition of security systems, video surveillance and alarm systems to ensure safe tourism in the cities of Khiva, Samarkand, Bukhara and Shakhrisabz. 1. The determination of suppliers, the holding of competitive tenders and the conclusion of contracts for the implementation of the project of a single hardware-software complex "Safe Tourism" in: Khorezm region; Samarkand region; Bukhara region; Kashkadarya region. 2. Preparation of locations for CCTV cameras, emergency call devices, facilities for creating data processing centers and situational centers, as well as the organization of work on their installation and commissioning. March 1, 2018 June 1, 2018 March 1, 2019 October 1, 2019 according to schedule Mininfokom (Shermatov), Ministry of Internal Affairs (Ergashev), “Mahalla” Foundation (Zhavlonov), ministries and departments III. Organizational and staffing activities for staffing units to ensure the safety of tourists, improve their skills 12. Optimization of the organizational structure of the internal affairs departments of the Khorezm, Bukhara Samarkand and Kashkadarya regions and internal affairs departments of the cities of Khiva, Samarkand, Bukhara and Shakhrisabz, taking into account the introduction of a single hardware-software complex "Safe Tourism". 1. Reasonable review as the introduction of the unified hardware and software complex "Safe Tourism" of organizational and staff structures in the Khorezm, Bukhara Samarkand and Kashkadarya regions: Internal Affairs Directorates of the Khorezm, Samarkand, Bukhara and Kashkadarya Regions; departments of internal affairs of the cities of Khiva, Samarkand, Bukhara and Shakhrisabz. 2. Taking measures to effectively organize the activities of units of the internal affairs bodies of the Khorezm, Samarkand, Bukhara and Kashkadarya regions, aimed at ensuring coordinated public order protection, early crime prevention and combating crime, taking into account the functioning of the Safe Tourism hardware-software complex. 2018-2019 Ministry of Internal Affairs (Bobozhonov, Mirzaev) 13. Organization of the activities of the departments to ensure the safe tourism of the internal affairs departments of the Khorezm, Samarkand, Bukhara and Kashkadarya regions. 1. Approval of the structure of the departments for ensuring safe tourism of the internal affairs departments of the Khorezm, Samarkand, Bukhara and Kashkadarya regions. 2. The approval of the staffing of the departments for ensuring safe tourism of the internal affairs departments of the Khorezm, Samarkand, Bukhara and Kashkadarya regions. 3. Approval of regulations on safe tourism departments of the internal affairs departments of the Khorezm, Samarkand, Bukhara and Kashkadarya regions. December 10, 2017 December 15, 2017 December 10, 2017 Ministry of Internal Affairs (Bobozhonov, Mirzaev) Ministry of Internal Affairs (Bobozhonov, Mirzaev) Ministry of Internal Affairs (Mirzaev) Internal Affairs Directorate of Khorezm,Samarkand, Bukhara and Kashkadarya regions 14. Strengthening the divisions of the internal affairs bodies, taking into account the need to increase the efficiency of their activities. 1. Strengthening the personnel of the patrol service in the cities of Khiva, Samarkand, Bukhara and Shakhrisabz. 2. Creation of fire safety groups on a contractual basis in the tourist areas of the Khorezm, Samarkand, Bukhara and Kashkadarya regions. March 10, 2018 May 10, 2018 Ministry of Internal Affairs (Mirzaev), khokimiyats and the Department of Internal Affairs of the Khorezm, Samarkand, Bukhara and Kashkadarya regions 15. Managing safe tourism departments with qualified foreign-language staff. 1. Determining the procedure for selecting candidates for safe tourism management, primarily from among specialists who speak foreign languages. 2. Manning the departments for ensuring safe tourism of the internal affairs departments of the Khorezm, Samarkand, Bukhara and Kashkadarya regions. December 10, 2017 January 15, 2018 Ministry of Internal Affairs (Mirzaev), MHSSE (Mazhidov) 16. Creation of a unified system of professional training and retraining (advanced training) of law enforcement officers, as well as personnel in the field of ensuring the safety of tourists in crisis (emergency) situations. 1. Determining the current and future needs for specialists in the field of security and development of the tourism industry. 2. The adoption of organizational measures to train specialists in the field of security and development of the tourism industry. 3. Organization of advanced training of employees involved in ensuring the safety of tourists. December 20, 2017 January 20, 2018 once every six months Ministry of Internal Affairs (Mirzaev), MHSSE (Mazhidov), State Committee for tourism (Abdukhakimov), Ministry of Culture (Sayfullaev) 17. Further training in the field of security and development of the tourism industry in the cities of Khiva, Samarkand, Bukhara and Shakhrisabz. Taking measures to hold seminars, round tables and master classes for employees of tourist organizations to ensure the safety of tourists, provide first aid, and interact with law enforcement and other government agencies. 2018 — 2020 Department of Internal Affairs and khokimiyats of the Khorezm, Samarkand, Bukhara and Kashkadarya regions, educational institutions 18. Development of tourism services. 1. Ensuring the creation of an association of tour guides in Uzbekistan. 2. Formation of an accounting system for tour guides. 3. Organization of retraining and advanced training of tour guides. June 1, 2018 2018 — 2020 State Committee for tourism (Abdukhakimov), Ministry of Justice (Davletov) 19. Strengthening the material and technical base of units of internal affairs bodies in the field of ensuring the safety of tourists. Purchase of Isuzu buses and equipping them with special means of monitoring the situation during operational and special events for security tourism departments of the Khorezm, Samarkand, Bukhara and Kashkadarya regions. 2018 — 2020 Ministry of Internal Affairs (Ergashev), Ministry of Finance (Tursunov) 20. Development of infrastructure of cities of Khiva, Samarkand, Bukhara and Shakhrisabz subject to the provisions of Concept to ensure safe tourism. 1. Equipment of transport infrastructure facilities and the provision of services with information posters, signs and signs. 2. Introduction to the information base “E-mehmon” information on newly created facilities in the service sector and new tourist routes. 2018 — 2020 Khokimiyats of Khorezm, Samarkand, Bukhara and Kashkadarya regions

Note. 1. The form for the implementation of measures may vary, and the developed regulatory legal acts and other documents may be combined based on the subject and scope of regulation of legal relations.

2. When combining two or more points, the deadline is the latest deadline set for the combined points.