Article 27. Responsibility for violations of legislation on protection of consumer rights

The manufacturer (executor, seller) is responsible for violations of consumer protection laws.

Officials of the manufacturer (executor or seller), as well as sole proprietors and self-employed persons, shall be held administratively liable for accepting for sale and selling goods for which the indication of the date of manufacture and expiry date is required by law without such information being indicated; for accepting for sale and selling goods with expired shelf life; for evading compliance with, failing to comply with in a timely manner, or improperly complying with instructions to eliminate violations of consumersʼ rights; for failing to provide consumers with information about goods (works or services) or knowingly providing false information; for violating the rules of mandatory certification of goods (works or services); and for causing harm to consumers as a result of goods (works or services) that do not comply with the requirements of normative documents.

The application of administrative penalties does not exempt manufacturers (executor, sellers) from the obligation to eliminate violations.

Officials of government bodies that exercise control over the safety and quality of goods (works, services), in case of damage to consumers with goods (works, services) that do not meet the requirements for the safety of goods (works, services), are liable in accordance with legislation.