Article 20. Property liability for harm caused as a result of defects in goods (work, service)

Damage caused to the life, health or property of the consumer as a result of constructive, production, composition and other defects of the goods (work, services), as well as the use of materials, equipment, devices, tools, devices or other means that do not ensure the safety of the life, health or property of the consumer, subject to compensation by the seller (manufacturer, executor).

If damage is caused to the life or health of a consumer as a result of a violation of conformity assessment rules, the conformity assessment body shall bear joint and several liability together with the seller (manufacturer or executor) for compensation of the damage caused.

The right to demand compensation for damage caused as a result of defects in the goods (work, service) is recognized by any victim, regardless of whether he/she was in a contractual relationship with the seller (manufacturer, executor) or not.

Damage caused to the life, health or property of the consumer shall be compensated if it occurs within the service life (expiration date) stipulated by regulatory documents, and if it is not installed, within ten years from the date of manufacture of the goods (acceptance of work, service).

The seller (manufacturer, executor) is exempted from liability if he/she proves that the damage was caused due to force majeure or violation by the consumer of the established rules for use, storage or transportation.

Where it is confirmed that goods (works or services) contain defects or do not comply with the requirements of normative documents, the seller (manufacturer or service provider) shall fully reimburse the consumer, or the authorized state bodies for consumer protection that conducted the inspection (testing or expert examination), for all expenses related to the inspection, testing, or expert examination of the goods (works or services).