Article 1. Basic concepts used in this Law

The following concepts are used in this Law:

consumer — a citizen (physical person) who buys goods, orders to perform works or provide services for personal consumption or other purpose, not connected with profit or a citizen who has this intention;

manufacturer — an enterprise, organization, institution, sole proprietor, or self-employed person that manufactures goods for sale to consumers;

executor — an enterprise, organization, institution, sole proprietor, or self-employed person that performs work or provides services to a consumer under a contract in the fields of household services, housing and communal services, repair and construction, transportation services, and other service sectors;

seller — an enterprise, organization, institution, sole proprietor, or self-employed person that sells goods to a consumer under a sales contract;

contract — a verbal or written agreement between a consumer and a seller (manufacturer, executor) on quality, quantity, term, price and other terms in realization of sale and purchase of goods, performing works or providing services;

goods — the outcome of manufacturing activity, intended for sale on the contract by consumer, including the outcome of import;

normative documents — normative documents in the field of technical regulation, as well as other documents (urban planning norms and rules, the State Pharmacopoeia and pharmacopoeial monographs), technical specifications, formulations, and other documents containing mandatory requirements relating to the quality and safety of goods (works, services).

security of goods (work, service) — an absence of danger connected with the possibility of damage to consumer's life, health or property and environment in the ordinary conditions of consumption, use, storage, transportation or utilization of goods, as well as in the ordinary conditions of the use of results of work or service;

certificate of conformity — a document certifying conformity of the certified product to the established requirements;

defect of goods (work, service) — non-compliance of goods (work, service) with compulsory requirements of normative documents, terms of contract or typical requirements for quality of goods (work, service);

a serious defect in goods (work, service) — a deficiency that makes goods (work, service) inaccessible for defined purpose, or requires a lot of work and time to eliminate;