Public offer

This document, the "Agreement on the Terms of Access to the NeoLex Educational Platform" (hereinafter - the "Agreement"), constitutes, in accordance with Articles 358 and 369 of the Civil Code of the Republic of Uzbekistan, a Public Offer made by Individual Entrepreneur ABDULLAYEVA YASMIN MARKS QIZI, acting on the basis of State Registration Certificate No. 7893483 dated 17.07.2026 (hereinafter - the "Provider"), addressed to any person (hereinafter - the "User") wishing to obtain access to the educational platform.

This Offer has been drawn up in accordance with Articles 369, 370 and 426 of the Civil Code of the Republic of Uzbekistan, the Law of the Republic of Uzbekistan "On Consumer Rights Protection," the Law of the Republic of Uzbekistan "On Electronic Commerce," and Law of the Republic of Uzbekistan No. ZRU-547 of 02.07.2019 "On Personal Data."

1.1. NeoLex, the Application - the mobile application and related services providing access to educational content in the format of interactive microlearning.

1.2. Content, Course - lessons, tests, practice simulators and other learning materials posted in the Application.

1.3. Subscription - a paid plan providing access to an extended catalog of courses and application functions for a specified period (month or year) with the option of automatic renewal.

1.4. Acceptance - the User's full and unconditional acceptance of the terms of this Offer, effected by registering in the Application, purchasing a course, or subscribing.

2.1. The Provider undertakes to grant the User access to the NeoLex Application and to the paid Content, and the User undertakes to accept and pay for such access on the terms of this Offer.

2.2. The scope of access provided is determined by the purchased course or by the Subscription plan selected by the User in the Application.

2.3. The service is deemed duly rendered from the moment the User is granted actual, functioning access to the paid Content, allowing it to be used for its intended purpose throughout the paid period.

3.1. The Agreement is concluded through Acceptance of this Offer. No other signed documents are required for the Agreement to take effect.

3.2. The Agreement remains in effect until the end of the paid access period or until its termination in the manner set out in Section 7 of this Offer.

3.3. The cost of a course or Subscription is set by the Provider and communicated to the User prior to payment. The cost of a course or Subscription period already paid for by the User is fixed and may not be changed after payment.

3.4. Payment for a course or Subscription becomes available to the User only after the User has reviewed the text of this Offer and confirmed acceptance of its terms by checking the box ("I accept the terms of the offer") in the Application interface. This confirmation is recorded by the Application and serves as additional evidence of Acceptance.

4.1. The Provider shall:

4.1.1. ensure the technical availability of the Application and provide access to the paid Content;

4.1.2. provide the User with complete and accurate information about courses, their cost, and the terms of purchase;

4.1.3. notify the User of changes to the terms of the Offer through the Application before such changes take effect;

4.1.4. ensure the confidentiality of the User's personal data in accordance with the "Privacy" section and the Law of the Republic of Uzbekistan "On Personal Data."

4.2. The Provider has the right to:

4.2.1. unilaterally change the composition of courses, the functionality of the Application, and the cost of courses or the Subscription. A change in cost applies only to new purchases and new Subscription renewal periods after the change takes effect, and does not apply to a period already paid for by the User;

4.2.2. suspend or restrict the User's access to the Application in the event of a breach of the terms of this Offer or upon detection of signs of fraudulent activity.

5.1. The User shall:

5.1.1. provide accurate information when registering in the Application;

5.1.2. not transfer access to their account to third parties;

5.1.3. use the Content solely for personal, non-commercial learning purposes, without copying, distributing, or otherwise using it in a manner that infringes the Provider's rights;

5.1.4. The User confirms that they have reached the age of 18, or that they use the Application with the consent of their legal representative in cases provided for by the legislation of the Republic of Uzbekistan.

5.2. The User has the right to:

5.2.1. access the paid Content throughout the entire paid period;

5.2.2. cancel automatic renewal of the Subscription at any time, in the manner set out in the "Refund Policy" section;

5.2.3. contact support regarding matters related to the use of the Application.

6.1. All objects placed in the Application, including course texts, video materials, program code, and design elements, are subject to the Provider's exclusive rights or are used by it on lawful grounds.

6.2. The User is granted a simple (non-exclusive) right to use the Content for personal purposes for the duration of the paid access. Any other use of the Content without the Provider's written consent is not permitted.

7.1. The Provider has the right to amend the terms of this Offer. The new version is published in the Application and takes effect no earlier than 10 (ten) calendar days after publication. For existing Users, changes apply only to relations arising after the new version takes effect, unless otherwise provided by the legislation of the Republic of Uzbekistan.

7.2. The User has the right to withdraw from the Agreement at any time by cancelling automatic renewal of the Subscription in the Application settings. Withdrawal does not release the User from the obligation to pay for services already rendered.

7.3. The procedure and conditions for refunds are established in the "Refund Policy" section, which is an integral part of this Offer.

7.4. In the event of early termination of the Subscription at the User's initiative, the Provider shall refund the funds for the unused period of the Subscription. The refund amount is determined by the following formula:

Refund Amount = Subscription Cost × Number of Unused Calendar Days / Total Number of Calendar Days in the Paid Period.

The refund is made in accordance with the provisions of the "Refund Policy" section and the requirements of the legislation of the Republic of Uzbekistan.

8.1. The Parties shall be liable for failure to perform or improper performance of obligations under this Agreement in accordance with the legislation of the Republic of Uzbekistan.

8.2. The Provider shall not be liable for the inability to provide access to the Application caused by force majeure or by circumstances beyond its reasonable control, including failures of telecommunications operators, payment systems, or hosting providers. This limitation does not apply where the inability to render the service arose from the Provider's culpable action or inaction.

8.3. The Provider shall not be liable for the consequences of the User's use of the Content contrary to the Provider's recommendations or for purposes other than its intended purpose. This clause does not release the Provider from liability for improper rendering of services in cases provided for by the legislation of the Republic of Uzbekistan.

9.1. All disputes and disagreements arising out of this Agreement shall be resolved by the Parties through negotiations.

9.2. If agreement cannot be reached, the dispute shall be resolved by a court of the Republic of Uzbekistan in accordance with the procedure and rules of jurisdiction established by the current legislation of the Republic of Uzbekistan.

10.1. In all matters not regulated by this Offer, the Parties shall be guided by the current legislation of the Republic of Uzbekistan.

10.2. If any provision of this Offer is found invalid, this shall not entail the invalidity of the remaining provisions.

10.3. This Offer is publicly available in the NeoLex Application and remains in effect until a new version takes effect.

11.1. The Enterprise hereby informs clients and partners of measures to prevent and limit the risks of fraudulent operations in accordance with the legislation of the Republic of Uzbekistan and the requirements of the Bank.

11.2. The Enterprise controls and restricts suspicious operations in the following ways:

checking payments and transactions for signs of fraud;

restricting operations that raise suspicion with the Bank's security system;

using secure data transmission channels and modern information security tools;

identifying and verifying clients when making payments;

temporarily suspending operations when a risk of fraudulent actions is identified;

cooperating with the Bank to prevent unauthorized operations;

complying with the requirements of the Electronic Commerce Agreement and internal security rules.

11.3. The Client undertakes to:

not transfer personal data, passwords, or confirmation codes to third parties;

immediately report suspicious operations;

comply with the rules for the safe use of electronic payment systems.

11.4. The Enterprise reserves the right to restrict or reject an operation if signs of fraud or a violation of security requirements are identified.

Individual Entrepreneur: ABDULLAYEVA YASMIN MARKS QIZI

State Registration Certificate No. 7893483 dated 17.07.2026

Address: Uzbekistan, Tashkent, Shaykhantakhur District

Contacts: @aileader_manager

E-mail: safe.guard.uz@gmail.com